Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
250 reviews
Extreme KartzSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We aren’t a call center - we are a team of golf cart experts. We specialize in offering a wide range of golf cart parts and accessories for Club Car, EZGO, Yamaha, Icon, and Evolution Golf Carts. Take your cart to new heights with our top sellers, including high-performance Lithium Batteries, body kits, lift kits, Navitas kits, wheels and tires, and Custom Seats tailored to your preferences.
Extreme Kartz (extremekartz.com) has 250 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
250 approved reviews, newest moderated first
Extreme is always very helpful and are quick to get my parts to me. Very professional and great to work with on the phone
By Ken D.
Response from Extreme Kartz· Mar 17, 2026
Hey Ken! Thanks for the kind words! We can't wait to help you in the future!
Awesome company with great response and speedy delivery. Great communication as well.
By Peter M.
Response from Extreme Kartz· Mar 16, 2026
Thanks for the kind words Peter! We can't wait to help you in the future!
Don't bother trying to buy something from this company I've been trying to buy a seat for my golf cart and all I get is AI messages to buy more crap I've sent numerous emails texts with the phone number and they say it'll get back to you within 3 hours or 24 hours. They tell you to leave a voice message on their phone number but all you get is music how you supposed to leave a phone message when you're on hold. This must be another Young Person's company who thinks AI is going to take over customer service for them.
By Mart
Response from Extreme Kartz· Mar 16, 2026
Thank you for your feedback. We appreciate the opportunity to provide full clarity. We do use AI as part of our support process, but it is not a replacement for human customer service. It is simply a tool that helps gather information efficiently before a ticket is placed into the hands of our team. In this case, your inquiry was handed directly to our Head of Customer Relations to ensure it was reviewed and handled by a real person. We replied to each email sent and requested a valid phone number so we could contact you directly. We also returned every call we received from you, but unfortunately those calls were not answered. We were also unable to leave a voicemail because the voicemail box associated with the number that called us was full. To clarify, our phone system does provide the option to leave a voicemail once the hold ends, and no voicemail was left regarding this matter. In addition, when we requested a phone number through email, the number provided contained 11 digits, so we were unable to confidently use it as a valid callback number. Our email follow-ups went unanswered, while multiple new tickets were opened instead of replying to the active conversation, which made it more difficult to resolve the matter efficiently. We want to be clear that our use of AI is intended to improve response efficiency and help us serve every customer as thoroughly as possible, not to avoid human interaction. If you would still like assistance, please provide a valid phone number and a time you are available, and our team will be happy to help directly.
Got my product fast and perfect fit. Customer service was excellent!
By sonia Y.
Response from Extreme Kartz· Mar 16, 2026
Thanks for the kind words Sonia! We pride ourselves on our timely responsiveness! We can't wait to help you in the future.
Well, it goes without saying that the online ordering and delivery was as expected. I think they use Shop PAY for payment processing and in my experience is as solid and secure as Amazon, PayPal, etc. They used UPS for delivery and communications, and delivery performance was great and on par with what we have come to expect from online retailers. What made the Extreme Kartz experience special, and worthy of 5 stars is the presales support. May application for the product I purchased is supported but not common. Having contact with a great presale support team made the purchase and implementation great!
By Albert R.
Response from Extreme Kartz· Mar 10, 2026
Hey Albert! Glad to hear you had a great experience! Thank you for the review and we cannot wait to help you in the future!
I have made several purchases from Extreme Kartz for my golf cart. Several purchases have been straight forward and I didn't need further product assistance. However, on a couple of occasions, I reached out to ask questions and look for recommendations for items such as lithium batteries, solenoids, and controllers. Each time, Extreme Kartz was great and provided the exact info I needed for my particular situation. I would recommend them for your golf cart needs!
By DC
Response from Extreme Kartz· Mar 10, 2026
Thanks for your kind words! We can't wait to help you with your future golf cart needs!
Customer service was outstanding- Devin took the time to confirm that my purchase was for the correct product by looking up the serial number and cart specifications- friendly, knowledgeable and just the best experience possible- Regards P Stetson
By Paul S.
Response from Extreme Kartz· Feb 26, 2026
Hey Paul! Thanks for the kind words! We can't wait to help you with any future upgrades!
I accidentally placed an incorrect order. Without incident, extreme karts cancelled my order, and recommended and placed my new order, with a 5% discount. They are now our go to golf cart store.
By James B.
Response from Extreme Kartz· Feb 23, 2026
Thanks for the kind words James! It was a pleasure working with you on getting this corrected and we can't wait to help you in the future!
