Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
Extra CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
832 approved reviews, newest moderated first
The ease of using the debit card, plus tracking my spending limit makes me more aware of my spending habits
By David B.
Response from Extra Card· Jan 24, 2023
We're happy to hear you're enjoying the benefits of using the Extra Card—thank you for your review!
I've had some issues in the past with some transactions and didn't get my full amount back . I also dislike it takes long to get charged.
By Sergio G.
Response from Extra Card· Jan 24, 2023
We apologize for this experience! If you email [email protected] we will happily connect you to a specialist to review your account.
Easy to use, great customer service, and a great method for building credit.
By Niesha
Response from Extra Card· Jan 24, 2023
Thank you for your feedback!
So far since I've had the Extra services I have had very few hiccups with them. Firstly it took a long time (months) for my card to arrive at the address I had given them. Although resolved now, it was still a bit of a hassle not being able to actually have the card to make simple purchases at stores. After that though, it has been a great way to grow your credit score, especially for someone young like me who is looking to make big purchases in the future.
By Bret A.
Response from Extra Card· Jan 24, 2023
We appreciate your review—thank you for sticking with Extra! 💌
This card is excellent for credit building. And it’s a DEBIT card. Only pay $12.99 a month, you can’t beat it
By Vincent Blakemore J.
Response from Extra Card· Jan 24, 2023
Thank you for your review!
The point system and products listed are terrible
By WG E.
Response from Extra Card· Jan 24, 2023
We appreciate your feedback! If you have product suggestions, please email [email protected] and we'll relay your request to the Rewards Team. 🎁
Just do better because y’all customer service sucks
By Leslie S.
Response from Extra Card· Jan 23, 2023
Thank you for your feedback! We greatly value our members insight, as customer service is very important to us. You're welcome to email [email protected] if you would like a specialist to review your account.
The building credit and everything is great but using the app on the phone is slow at least on my phone. Seeing transactions and how much you have in bank is nice. I would recommend to other people this card.
By Korey H.
Response from Extra Card· Jan 23, 2023
Thank you for your valuable feedback!
