Lisa was GREAT!
Lisa was awesome and she explained everything to me. I'm happy that I'm covered a piece of mind now.
By Marvina
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
436 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
436 approved reviews, newest moderated first
Lisa was awesome and she explained everything to me. I'm happy that I'm covered a piece of mind now.
By Marvina
This is my 3rd MBI contract. And the best! Mr. Michael Jones did a few things for me that I did not expect. If you're going to purchase an MBI contract, give serious consideration to Auto POM. My only caution is to read every sentence of the contract before you buy, then set it down, and reread a couple more times later in the week. For example, I thought emissions controls system was covered, but it's not. No one covers that in the industry it seems. That's on us as purchasers to know what we're buying, not on the providers. Ask them a hundred questions if need be. :)
By John M.
The price was phenomenal savings over a dealer customer service was spot on and receipt for contract was quick
By Dion D.
Easy to deal with, courteous, responsive and no surprises. Highly recommend. Superior product.
By Alan F.
Good people to deal with I have told others about them and no problem
By Kim O.
This is the Best warranty. no hassles speedy payment thanks
By Mailon F Redmond I.
Thank you Lisa Denault for excellent customer service!
By Kathy
Great Company to do business with
By Mary Lou M.