Expedia GroupReviews of expediagroup.com

Robbed by Expedia. I paid €2446 for a booking, Expedia cancelled my booking 5 days before departure (without warning) and (after battling) reimbursed me €1580. Therefore, Expedia has robbed me of €866 in taxes and fees. Not to mention my holiday. If anyone is looking to make a quick buck, do what Expedia does: sell a product you don't have, cancel and keep the ‘taxes and fees’. My booking number N. 72879516128882

Unfortunately, we have only wasted time and money, and it seems that your team has no knowledge of videography. Most of the videos have been rejected, while three months ago, all of these video styles were approved. This behavior is unprofessional because if our work was bad, none of the videos should have been approved in the first place. Now, all the videos are being removed for a ridiculous reason. This is truly embarrassing! Someone who doesn't even know how to operate a camera is sitting behind a computer, rejecting video after video that we spent time and money on for a trivial reason! This is really shameful, and we will definitely no longer create videos for you. We will sell all these videos on video selling platforms and earn dozens of times more—$150 per download. This has been one of the worst collaborations with third-party companies, and it seems like a child completed your review team and is making the decisions, as if they are trying to pay for the videos out of their own pocket. About three months ago, you approved all videos of this style that we created, but now you are rejecting all of them. This policy change has caused us to lose over $8,000 because we decided to continue producing videos based on your previous approvals. If our videos had been rejected from the start, we would never have invested time and resources into making them for you. This is truly an unprofessional approach from your side. You do not even show respect to those who were among the first creators making videos for your platform. Now, you reject all our videos with a reason that is clearly not the real reason—because you changed your goals. We have lost more than we earned, and this unprofessional behavior from your side has led to this situation. We will mention this in all our reviews because your review team does not even show the slightest respect to provide a proper explanation for the rejections. Instead, they keep rejecting the videos one after another, even though these same videos were being approved just two months ago. We regret working with you, and we are also deeply sorry for our team, whose hard work and efforts went unrewarded.

I have just attempted to book a hotel through Global Hotel Card (Expedia) and found two problems. Firstly, the cost of the room is slightly higher than the hotel website, not by much. However, the total was £78.00 more due to taxes added on at the payment page, taxes that do not apply in the UK. The hotel is in Edinburgh , Scotland and I live in the UK which obviously includes Scotland. In this country the hotel rooms include any taxes when quoted (as on the Expedia website), but as Expedia are involved with Global Hotel Card, Expedia should be aware of the additional taxes of approximately 20% applied in my view illegally for UK users. Update - I have contacted the company by email and received a lack lustre response. I have asked again for clarification as to why they charge taxes and fees not applicable in this country and as yet I have not had a response.

Terrible. Bad experience. So you go to one of the expedia run websites Global Hotel Card you find a hotel to book based on the dates you enter. summary window shows your stay is for 3 nights. Great. You press book and you are shown a different price. Turns out the price is per night not per your selected dates. Very bad. For that unaware they would get charged differently than what is shown on screen

Scammers!!! We booked a hotel through hotels.com and they showed great pictures online but the hotel was in fact not even close to what the pictures showed! It was a complete scam!!! We called and the only thing they offered us was not even 10% of what we paid in discount for our next booking!!!! We e-mailed them all the pictures of the hotel so that they could see that it was not the same as the pictures they where showing, but they still haven't even replied...and this was 3 weeks ago 🤬. STAY AWAY!!!

Since you're the parent organization, I'm leaving my review here too. The refund operations aren't functioning at CheapTickets. They were refunded our tickets (full amount), but they never paid them back to us. It's been ~9 months now. They also stopped responding. EDIT: IT'S BEEN 15 MONTHS NOW, OUR REFUNDS STILL HAVEN'T ARRIVED See my other review under CheapTickets.ch

During my trip in Lisbon, I was faced with a medical emergency and I had to extend my stay. I was able to locate this not so cheap supposedly luxury apartment. I booked it on October 28 to checkin on October 29. Once the money was paid and deducted, I tried to reach the host several time during the day to no avail. The next morning, I called the host repeatedly without any answer. I have spent almost 50 Euro just for calls to the support in VRBO. At times, the line would cut off only to start the process again. You are welcomed by first line support agent that just follow procedural work without paying attention to what you are saying. Next, I went to the property and we rang the door, to my relief the owner opened the door and let us in. I said we are here for a reservation. He looked at us in astonishment. What reservation? we showed him the confirmation with the address and everything. He said i don't rent my property and this is wrong. This is when i discover that I got scammed. Not only VRBO had no idea that they are hosting a fake property, the support kept on telling me that I have to wait till 4 PM which is checkin time and to call the host. I said what property? there is no property and the host doesn't exist his line is closed and it is all fake. She said sorry but that the process. I lost it. I take matter further and call the police. they came to the location, checked my reservation and confirm with the man in the apartment that this is not true. they take all the details from the reservation confirmation to the amount and all the details. I am with 3 family members and without any place. I am trying to find a place and deal with a refund request / with the most insensitive company i have ever worked with. Agents are completely inhumane and with out any empathy. They have to wait for the approval from the team to escalate calls. They give u unacceptable answers. As a customers, I am not supposed to understand the inner working of this company. I expect my problem to be solved. If i ask for a refund for failure to provide an advertised service for fraudulent reason then that\s the least i should get. This is a company owned by Expedia. It is Finally 4 o'clock i call VRBO and i said just give me my refund and stop this abuse of customer trust. they kept transferring me to different location and without any success so far. I am planning to escalate this further with my bank along all evidence of scam. Bottom line AVOID THIS COMPANY, THEY LEAVE YOU HANGING DRY in EMERGENCY CASES!

They don't deserve a star! We have booked through their site Hotels.com a fake hotel who charged us immediately. They relocated us and said they will take care of everything. Due to covid hotel was canceled. Now, more then 3 months we are struggling to get our money back for our 1st reservation with a fake hotel. They are lying and buying time. Their customer service is helpless and incompetent. They are scammers!! Do not book via Expedia and its companies.