Expansys UsaReviews of expansys-usa.com

I ordered a new Nexus phone online through Expansys. I actually thought when the day began I'd be buying a different phone. As it turns out that after more research I went with the Nexus 5. Expansys had new never opened phones with awesome warranty option at less than Amazon and other vendors. They are a small US company that did what was expected. I have no idea about their expedited shipping because I didn't need that or want it. I didn't realize that when I ordered it, the credit card (Discover) was not accepted as a method of payment. The website allowed me to go through the order (weird). It wasn't until the next business day that they called (yes actually called) me to see if I still wanted to continue with the order and use a different card. All in all, very professional and hopefully I can purchase through them again.

The customer service was excellent and the shopping experience was great. The Samsung Galaxy Note 4 N910C is an awesome phone, nothing beats Samsung, what you see is what you get, no doubt.

Bought 6 Nexus 5 and 2 of them had screen issues. Very low quality chargers and 1 didn't work. Customer service was fast in sending 2 exchange phones but they sent them to a wrong address so I never got them. I'm still waiting for them to refund the 2 faulty phones plus the 2 that never got here. I wouldn't buy again. UPDATE: 20 days later I'm still waiting for the refund on the 2 phones they sent to the wrong address. Phones are lost somewhere and Expansys won't refund the money until they get them back...

I was switching my carrier service to T-Mobile and needed two new unlocked phones for my children. The Tech Bargains website posted the sale of Google's LG Nexus 5 for $199 each and I jumped on the opportunity to get them. The phones were delivered in about 3 business days, and were packaged perfectly. Upon reviewing the phones, they were factory new and still sealed. Expansys even mentioned that I could upgrade these to Android 6, and it only took about 30 minutes to do so. Great deal from a great company, and my kids will love these.

As my patients has been battered via the nascent aspects of Expansys, let me declare it a promising idea that you are wasting your time on. The future is fun and we all want to be part of it, but what happens when we are in the future and the rest of our structured society is not? I purchased an experia Z5, the future to be sure, and when it arrived I was smitten! that feeling cascaded away after a day of normal use resulted in a cracked screen and all parties denying responsibility. Expansys even went as far as to tell me to get it fixed via a third party, which would have voided the manufacturers warranty and cost me an additional large sum of money. They wanted nothing to do with my misfortune. In there eyes I had already purchased the phone and they had my money. what they won't have is any returning customers. Great products do not make up for lack of customer care.

They canceled my order without notifying me. I tried to call their customer service number during business hours, and it played a recording on loop telling me to use the "live chat" feature on their website. Said live chat does not exist. I then sent an email to their support team, who sent me a completely useless response. Do not order from this company!

I'm so glad I was turned in to your site to purchase phones instead of having to go through a site like AT&T or go to their store to do it. I didn't get any bologne from you guys, just the phone and that's exactly what I needed! No extra fluffy bologne. Thank you for the great sale and for providing FAST shipping and EXCELLENT prices.

I ordered a Samsung S2 8" tablet from Expansys USA and received one NOT for the US market -- it came with a big and unwieldy power plug for some other countries and they just supply you with an adapter that does not even work with the plug. I asked them why they shipped me the non-US standard product, their reply was that their products are sourced internationally. I pointed out to them that sourced internationally means that they buy their products through an international company, it does not mean that their products will not be compatible with the US standards. Besides many other nations also use the US outlet standards. They then insisted that if I want to return the product, it means that I changed my mind and that I was responsible for the return shipping. I then decided I would return the tablet and shipped it out to them on September 29th, 2015. After over 30 days shipping back the tablet, I finally received an email from them that they have credited my account with a 10% non-faulty restocking fee charge. Absolutely the worst company to do business with.