EwinRacingReviews of ewinracing.com

I dont know whom is looking after the orders or managing the company but they are god damn useless, avoid this company if you dont want to spend money to wait a month for a reply let alone a shipping date, "please send an email to support" why so you can put it in the delete folder and not bother to respond. Avoid this company and if you spent money get your bank to do a charge back for you dont bother trying to deal with them.

I purchased a chair for $220 on the idea that the chair was meant for people up to 400 pounds (I weigh about 200 pounds), so, I thought it would be perfect. However, in two months, the gas cylinder broke. I contacted the support team, and they were more than happy to send a new gas cylinder. However, a problem occurred. While removing the old gas cylinder, I managed to remove the cylinder from the five star base. It wouldn't come out from the swivel base/tray. A pipe wrench and hammer were used to try and remove the cylinder, with no luck. When I asked the support team about receiving the mount in addition to the gas cylinder, I was quoted $45 for the part and $15 for shipping. Their warranty policy seems to cover the bare minimum, even when craftsmanship problems caused the swivel base to be unusable. The chair, otherwise, has been relatively good. However, I don't plan on purchasing from EWIN-Racing again, and I would recommend against others from purchasing a chair from them. Their warranty is lack luster, the support team doesn't really want to solve problems, and for $200, you could probably get a better chair. If EWIN-Racing decides to correct the issue, I will update this review. However, for now, stay away.

I just brought the chair on Jan 20th, 2023 and received it on January 27th, 2023. Putting the chair together wasn’t bad. The only thing is the chair leans forward and makes me feel like I’m going to face plant. It’s hard to move around my room floor on the wheels. I’m going to give the chair more time since I am almost to the weight limit and comeback to review once I lose more weight and see if I have the same issue in a few months.

Worst company to deal with, do not trust these guys. I ordered a chair and recieved a invoice by email and a pending order on my ewin account. The following day I looked on my new ewin account to see when the eta would be and saw that that the pending order had disappeared. Unlike the issues other customers below have had with customer support, they were quick to respond. They explained that they don't ship to europe so the transaction would be refunded. When I asked for a timescale on the refund there was silence. Over the next few weeks I contacted them numerous times opening a new case each time with each case going silent after a couple of exchanges. After a month i contacted my bank who thankfully were able to initiate a charge back.

I'm sitting here in front of my PC, both legs and lower back going through pain, rated at about a seven. I bought an Ewin Flash XL a few years ago, and was so blessed to finally had found a chair that was COMFORTABLE. The lift piston malfunctioned after about four years, and was a hassle to mess with to get the correct height. I did a stupid thing and put it out to the curb instead of trying to get it fixed. It was gone in <30 minutes. Damb it. So, I bought a cheaper chair, and am suffering because of it. Finally, ordered another Ewin chair, and will sell this one I'm sitting in. Should have paid just a few bucks more and stuck with Ewin. Ah, live and learn, huh? I've never had a problem with their customer service. Although it was just email conversations, all was fine.

I have used this game chair for several months. It is really amazing and comfortable to sit . I especially like its pillow and can reduce the pressure of my neck. This is really a good product. I have become their super fans and plan to send my friends.

All of these cheap colorful pc racing chairs are junk., Everyone of them. Never have I met anyone who has enjoyed these junk chairs. Never. This ewin I have had for 3 years it was easy to assemble and that is the only positive thing I can say. It is falling apart worse than the old cheap office depot chair I am sitting in now. What junk for $350.00 bucks I could have bought another cheap chair and had better luck . The ewin is the most uncomfortable thing I have ever sat in.total junk and so uncomfortable. Of all the cheap chairs I have bought this is by far the king of crap. there is no way this chair is enjoyable not because of my size I am 6'1" and 155 lbs. Its junk because it is junk

AMAZING chairs and AMAZING customer service! needed a replacement part and they are sending one right away! I am a streamer and I love my chair! I have personally purchased six of them for myself and for gifts for others, I am plus size and their XL series is an awesome option for people like me. Strong, durable and will last FOREVER! Don’t think twice choose EWIN!