Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Evolve Home LoansSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since the year 2000, we’ve enjoyed the opportunity to help thousands of Americans achieve the dream of homeownership and financial peace of mind through our fast and simple loan process. We chose to go into business to help people by educating them through one of life’s most challenging processes and saving them REAL money. In a day and age where buying or refinancing a home have become increasingly impersonal, we choose to bring a personal touch back to the industry by building a team that prioritizes the client experience. At Evolve Home Loans, we will continue to focus on helping others with our core values in all that we do, it’s what got us AND keeps us passionate about the mortgage business.
Evolve Home Loans (evolvehomeloans.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
413 approved reviews, newest moderated first
Absolutely the easiest purchase ever. Marcia Maes and Erila Lorti worked tirelessly to get my loan closed in 21 days....amazing!
By Vicki
Response from Evolve Home Loans· Aug 19, 2019
Thank you Vicki for your review! We're glad you had a quick and easy process with Erika and Marcia, and we look forward to helping you again in the future!
I was very impressed with AZ home loans. From the beginning Jordan made this process extremely easy and enjoyable for my wife and I. I would Highly recommend working with them for any loan needs.
By Micah S.
Response from Evolve Home Loans· Aug 16, 2019
Thank you Micah for your kind words! Jordan and our team are motivated to be thorough, efficient and to find the best rates because it's what makes us stand out from other lenders and we always appreciate when someone notices. It was our pleasure working with you and look forward to helping you in the future.
Great company and staff in our experience of having our loan refinanced. Process was smooth, professional, and courteous. Thank you Jason and Theresa!
By customer
Response from Evolve Home Loans· Aug 16, 2019
Thank you for your review! We're glad you had an efficient and smooth refinance with us. We always hope to exceed expectations. Thank you for choosing us and for being a valued client.
AZ Home Loans did a great job on my refinance of my home loan. They kept me up to date on the progress of the loan throughout the whole thing. They did a great job over all and I have already referred my buyers to them!
By Sam
Response from Evolve Home Loans· Aug 5, 2019
Thank you Sam for your review and kind words. We enjoyed working with you on your refinance also and are happy you are pleased with your experience with us. We always hope to exceed expectations and appreciate your referrals. Thank you for choosing us and for being a valued client.
Sade and Marcilla were great to work with. The only issues I encountered were: 1. The rate was not locked and the cost went up overnight. I had to pay an $800 premium for the money when we finally did lock. It wasn’t too painful as Sade rolled it into the loan balance. 2. Marcilla kept me on top of all the paperwork. Since everything but the closing was done over the Internet, it was very convenient for me. I’m a software engineer; other people not as tech savvy may not like how it was done. 3. Your closer Joe was professional and efficient; I was done in less than 1 hour. 4. The only snag in the closing is that Marcilla had asked me to bring one amount and the initial closing document had a different number; the issue was fixed on the fly 🙂 5. The closing was on July 26. I checked my PennyMac online portal on the 29th, I saw that they were still planning on auto-drafting my checking account on 8/1. I called them and the rep wasn’t sure they could stop it (only time will tell). I’m recommending that if the closing is near the end of the month that you or the client needs to contact the loan servicer immediately after the closing to stop ACH. Thank you for your wonderful service! Jon “Jack” Reyes
By customer
Response from Evolve Home Loans· Aug 5, 2019
Thank you Jon for your review! We sincerely appreciate the feedback as form the information we receive, we're able to evolve our processes. Thank you for choosing us and for being a valued client and we look forward to assisting you again in the future!
Easy and speedy process
By Rawn M.
Response from Evolve Home Loans· Aug 2, 2019
Thank you Rawn for your review! We're glad you had a great quick process with us and we look forward to helping you again in the future!
Hello world 😘 I'm happy to b client wit AZ Home Lones this is my 2nd time I did business wit them with in 14 months well u can tell in 14months doing 2 business deals it means its worth and it is trustworthy and some time thy may ask you for bit more info that is not so bad I'm just being honest why I said that cuz they want to make sure they get you best deal according to your info n thy will try to get u what is best for you ofcourse it business for them to. but I bet they will help you till the end and thy will try fast as possible to close hey u all fyi I dont work for them or have anything personal wit them so this is actual customers review kazam thank you az home loans u first ....✌
By Kazam
Response from Evolve Home Loans· Aug 2, 2019
Thank you Kazam for your review! We love when valued clients are pleased and return to us for their loans and refinances. We always hope to exceed expectations and we're happy that you were able to achieve what you needed.
Great customer service. 10/10. Collette and Shamarie were both super great and made my first home buying process a lot easier. They answered all my questions and didn’t get annoyed when I asked them silly questions.
By Ivy
Response from Evolve Home Loans· Aug 2, 2019
Thank you Ivy for your kind words! We hope you enjoy your new first home and look forward to working with you again in the future. Thank you for choosing us and being a valued client.
