eVoiceReviews of evoice.com

Response from eVoice· Nov 18, 2025

Hello Kate - Thank you for sharing your experience. We’re really glad to hear that you’ve been happy with the phone service and pricing, but we’re sorry for the confusion and frustration caused by the emails you received. We understand how stressful it can be to get messages about possible service interruptions, especially after confirming that your account is in good standing. We’d like to look into this further for you. When you have a moment, please reach out to us and reference code AP118PD so our team can review the email issue in detail. You can contact us here: https://www.evoice.com/contact/ Thanks again for your patience and for being our customer, we truly appreciate you!

Response from eVoice· Nov 17, 2025

Hello Ismael - Thank you for sharing your concerns. We apologize for the difficulties you are experiencing with text messaging and for any frustration caused. Upon reviewing your account, we found that your registration has been submitted and is currently pending review, which may take up to 14 business days. Once completed, you can check your status by logging into your dashboard and selecting the 10DLC Registration tab. Please note that text messaging functionality cannot be guaranteed until the application is approved. If you need further assistance, we are here to help.

Response from eVoice· Nov 17, 2025

Hello Colleen - Thank you for your feedback. We are pleased to hear that your issue was resolved promptly. If you require any additional assistance, please don't hesitate to contact us.

Response from eVoice· Nov 17, 2025

Hello Olange - Thank you for taking the time to share your feedback. We are pleased to hear that you enjoy using E-Voice and appreciate the variety of greeting prompts and pricing options available. We understand that setting up greetings can be challenging at first, especially for users who are new to the process. Your comments are valuable, and we will use them to continue improving our user experience and support resources. If you ever need assistance or have questions in the future, please do not hesitate to reach out. We are always here to help.

Response from eVoice· Nov 14, 2025

Hello NSAV Security MOE MILLIONAIRE - Thank you for your kind feedback. We’re truly pleased to hear that you’ve had a great experience with our service and customer support. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive experience. If there is ever anything we can assist you with, please don’t hesitate to reach out. Thank you again for choosing eVoice.

Response from eVoice· Nov 14, 2025

Hello iGoTech - Thank you for reaching out and for sharing your experience. We sincerely apologize that you were placed on hold without a follow-up and that your online support request was not addressed. This is not the level of service we aim to provide. We're happy to hear the issue has since been resolved, though we understand how frustrating the interruption must have been. It’s possible there was a temporary service disruption, and we appreciate your patience as things returned to normal. If the issue reoccurs or if there is anything else you need assistance with, please don’t hesitate to contact us. We’re here to help and want to ensure your service remains reliable. Thank you again for bringing this to our attention.

Response from eVoice· Nov 17, 2025

Hello KS - Thank you for your feedback. We sincerely apologize for the inconvenience caused by our calls at inappropriate hours and for the frustration you’ve experienced with the new app. If you would like, we are available to assist with the new app to help address any remaining issues. Please review https://support.evoice.com/hc/en-us/. To set up a personalized session, reach out using 'Contact Support' from the support page, include your contact details, and the code TP91117OS in the description, allowing us to locate your request quickly. Your satisfaction is important to us, and we are committed to improving your experience.

Response from eVoice· Nov 13, 2025

Hello CD Koncept Apparel & Signage - We’re really sorry to hear that you’re not receiving calls, we understand how frustrating that can be. We’d like to get this resolved for you as quickly as possible. Please reach out to us at https://www.evoice.com/contact/ and our support team will be happy to help get your service working smoothly again. Thank you for bringing this to our attention.