EverymedsReviews of everymeds.com

Response from Everymeds· Jan 2, 2026

Dear Courtney, Thank you for sharing your experience with us. We’re so glad to hear that Tyler was able to assist you with your second order of medication and took the time to guide you through navigating your dashboard. It’s wonderful to know she made the process clear and pleasant for you. We truly value your kind words, Courtney, and we’re proud to have team members like Tyler who go the extra mile to support our patients.

Response from Everymeds· Jan 2, 2026

Dear Shirleen, Thank you for letting us know about your experience. We’re glad to hear that Tyler was able to clearly explain the issue and provide the support you needed. It’s important to us that our patients feel informed and cared for, and we’re pleased Tyler was able to help. We appreciate your feedback, Shirleen, and look forward to continuing to assist you.

Response from Everymeds· Jan 2, 2026

Dear Sherry, Thank you for sharing your experience with us. We’re so pleased to hear that Tyler at customer service was able to answer all of your questions and provide the helpful support you needed. It’s wonderful to know that her assistance made a positive difference for you. We truly appreciate your kind words, Sherry, and we’re proud to have team members like Tyler who ensure our patients feel supported and cared for.

Response from Everymeds· Jan 2, 2026

Dear Johanna, We are truly sorry to hear about the difficulties you experienced with your subscription. Long hold times, unclear account status, and unexpected charges are unacceptable, and we understand how frustrating this situation has been for you. Your feedback is very important, and we will escalate this matter immediately to ensure your account is properly reviewed and resolved. Please know that we take concerns like yours seriously and are committed to improving our processes so that patients never have to go through this again. Thank you for bringing this to our attention,

Response from Everymeds· Dec 29, 2025

Dear Le, Thank you for sharing your experience with us. We’re very sorry to hear that you did not receive your medication after your third payment and that this has negatively impacted your progress. We understand how frustrating this must be, especially with the added difficulty of reaching our customer service team. Please know that this is not the level of service we strive to provide. We are actively reviewing your case to ensure your medication is delivered promptly and that any billing concerns are resolved. Our team is also working to improve communication and response times so patients can get the support they need without delay. We truly appreciate your patience and feedback, and we are committed to making this right for you.

Response from Everymeds· Dec 29, 2025

Dear Christine, Thank you for sharing your experience with us. We’re delighted to hear that your medication arrived quickly and that you’ve already seen positive results in your first two weeks. Congratulations on your progress! We also appreciate your feedback regarding the receipt for your HSA. We understand how important proper documentation is, and we’re glad Tyler was able to assist you. Our team is working to ensure you receive the correct paperwork so you can submit it without difficulty. Your comments help us improve both our service and support, and we’re grateful for your patience while we finalize the documentation process.

Response from Everymeds· Dec 29, 2025

Dear Andy, Thank you for taking the time to share your feedback and for your earlier 5 star review. We truly value your support and understand your disappointment regarding the current pen shortage. At present, our suppliers are experiencing significant manufacturing delays, which has impacted the availability of pens across the market. We recognize that the pen offers a simple and comfortable experience, and we are actively working with the manufacturer to restore supply as quickly as possible. While we do not yet have a confirmed timeline for restocking, we are in ongoing communication with them and will update our patients as soon as we receive firm dates. In the meantime, we are offering vials with a discount to help bridge this period. We understand this is not the ideal solution, but it ensures continuity of treatment until pens are back in stock. Our team is committed to keeping responses straightforward, transparent, and empathetic, and we will continue to provide updates as soon as new information becomes available. We appreciate your patience and trust, and we are doing everything possible to resolve this shortage.

Response from Everymeds· Dec 29, 2025

Dear Sallie, Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with the pens and the frustration caused by the delay in resolving your refund request. Your feedback is very important, and we understand how disappointing this situation has been. The issues you described with bent needles and difficulty administering the medication are not the standard we aim to deliver. We are actively investigating these concerns with our supplier to ensure quality control is improved. Regarding your refund, we sincerely apologize for the delay and will prioritize resolving this matter for you immediately. In the meantime, we have offered vials with regular syringes as an alternative to ensure patients can continue their treatment without interruption. We recognize this may not be the solution you initially expected, but it is currently the most reliable option while we work to address the pen supply and performance issues. We appreciate your patience and the time you’ve taken to bring this to our attention. Please know that we are committed to making this right and will follow up directly with you to ensure your case is resolved promptly.