Eversource EnergyReviews of eversource.com

We had scheduled auto payment. There was no issue for few years but last year they stopped taking monthly payments from our account ( still same credit card) and after 6 months they decided to charge us 1200$! Who can afford that. This is totally unacceptable, because it was not our fault.

Can I give Eversource "O" for a Star? I get notices telling me how Eversource "cares" and wants to help seniors and those in "need", yet the prices keep going up. My wife and I genuinely tried to reduce our usage by extra-special attention to details: shutting lights (and sitting in the dark), turning off printers and other machines conscientiously.... yet our bill went up and we are forced to rely on Eversource's "meter readings" without ever having a chance to challenge them. I think they make up numbers. But regardless, they have no soul, no conscience and no heart. Cruel corporation pretending to be "woke" by SAYING the right things but not actually doing them.

They should be ashamed of themselves. It's disgusting how they price gauge their customers. How many people are homeless because of them now?

Thought a big company would be more helpful, could not get service to look at an Eversource cable attached to my house leaving a 2" round hole in my siding. They said it must have been done by a private contractor and would not inspect. Even if it was, just purchased house and no-one knows, Eversource should be responsible for their support cable/electric lines. Waited months to try resolve and fixed myself, do not recommend doing this and after Eversource told me the same thing. They could come and deenergize the line for repair, but would not do the repair. I'm sure they could have done it in less time than me and it would have looked better to, for sure.

What a joke! Joe Nolan, Eversource CEO, celebrating the Inflation Reduction Act while raising electric rates by 100%. I had to laugh to keep from crying when I received my January electric bill for $970.00. This is well more than double for the same period in 2022 (OBTW, way more than my monthly mortgage payment). How interesting that the CEO’s salary was also doubled and Eversource posted record profits. Joe Nolan, you should be ashamed. Since I’m retired on a fixed income and you received quite a substantial salary increase, would you pay my electric bill?

We have been without power for 3 days and will be for at least another day or two. The problem being we are a single family home with no one else affected. This is because Eversource refused to take down trees last fall that we said were in the power lines. Sure enough, one of those trees took out the power out during the last Nor’easter. Now we are being put at the end of the line because of their mistake. All food in the fridge and 2 freezers will have to be pitched. We are on our way to buy a generator. All this because Eversource wouldn’t take a few small trees down. Worst company ever.

Paying the bills is impossible!!! You have to fix your website!!!

One of the most complicated website. It's hard to understand between the current balance and the previous one. Please, simplify the navigation for your customers and find another way to replace that endless table with an incomprehensible numbers and dates. Also, add a link to a web tech support. Thank you.