EvanstonmarshReviews of evanstonmarsh.com

Honestly, save the money and buy them from Aliexpress for £3… that’s if you want the QC of a blind person

purchased a cap from this company and unfortunately had a very poor experience. The item was marked as delivered, but I never actually received it. The only “proof of delivery” provided by the delivery company was that it had supposedly been left on a porch, with no photo or proper confirmation. I contacted the company to explain that the item had not been received and requested a refund, but they refused to help and would not issue one. As a customer, this was extremely frustrating, especially when there was no real proof that the parcel had been safely delivered. Very disappointing customer service and a lack of responsibility when things go wrong. I would strongly advise others to stay away from this brand

Delivered a completely mashed up damaged cap which looked like it had been run over, I provided pictures of the damage and stains - they offered a discount and said the cap would regain its shape (no mention of the stains and other damage) and 2 weeks on its still a crumpled mess. They are now saying it is my cost to return the item despite this being against UK law If based in the UK or Europe the please do not use

I should’ve read the reviews before ordering. Now after I received my hat, I checked the reviews. Seems we all have the same complaint when it comes to hats. It does come in an envelope. It does come crushed. The little plastic guard on the inside of the hat was crushed. Do not order from this company. They did email me back right away. They did not ask for pictures from me. It did take a long time to get my hat but every time I reached out about tracking, they responded right away. That’s the only thing good with this company that I’ve experienced.

Evanston Marsh says they produce high quality sun glasses, which they DO NOT produce. They are a scam company that claims to have sent you your product and they do not. They cover themselves saying that they are checking with the shipping company. This is a lie. They do absolutely nothing. Yes they do respond to your emails, always telling you the same thing: that they are working with the shipping company to resolve the issue, which is completely untrue. I kept asking, and they kept responding with the same answer. After four months of patiently waiting and expecting my product, I finally saw through the scam: They NEVER intended to ship the "lost" glasses. So I emailed them 2 weeks ago warning them that if I did not receive my glasses before the end of february (I ordered them in early October 2025) I would publish a negative review about them. That is when they stopped responding to my messages. So there you have it. This is a scam company, a fraud and a bunch of liars. NEVER order from this company

Worst product ever. The hat was delivered in an enveloppe!! Its all bend. I send picture to get a refund and they told me that after review of the picture the hat was find!! Never again

Order a cap months and months ago,never arrived,email said same old thing probably won’t get my cap or my money back.never bye from this terrible company

I have experienced the same as many below... Except they didn't send all the items.... extremley low quality... arrived damaged, and not complete. Stay away from this company