EvanstonmarshReviews of evanstonmarsh.com

It took too long to get the product almost 3 mo. But i love the product.

Evanston Marsh appear to be one of the worst, albeit legitimate, drop-shippers I've ever experienced. The product that arrived was nominally acceptable, but it was cheap Chinese trash with random meaningless branding on it, absolutely no Evanston Marsh branding. Big reminder to be wary of Facebook ads. EDIT 1: You say you never received an order from me, however this is not surprising, I used Apple’s email-relay service (siesta-remakes0l@). I can click on ‘View your order’ and it takes me to https :// www dot evanstonmarsh dot com /+long string of digits correctly showing my order details, so I’m pretty sure I ordered from ‘Evanston Marsh’! Nice try, though! 🖕🏻 EDIT 2: Evanston Marsh have used a Trustpilot 'feature' where I'm asked to confirm my order-number and identity details, with an implied threat (from TrustPilot's wording) that if the vendor consider my review to not be legitimate, my review might be hidden. Interesting. So I provided my order-number and full name. EDIT 3: Evanston Marsh replied: "Our primary focus is to ensure customers satisfaction is being delivered. It is hard to respond to feedback when you do not provide full details on a rude, negative, 2 star comment. We live off our ratings and value feedback so we can make any experience the best. "When it came to your Carlsbad Corduroy Joggers, could you clarify what you did not like about the product? From our understanding, the material and branding?" Oh my, how very dare I provide a rude 2-star review! *gasp* You appear to have a reading comprehension problem as well; re-read my initial review (scroll up!) with a fresh mind, it's all there. "Please note, that we work with vendors and suppliers that provide the designs and products as we do not throw our brand name on every product we provide." Errr, lolwut? So, you sell some stuff on your store that *does* have your branding on it, and some stuff that does *not* have your branding on it? OK, but I'm not sure what you'd like me to conclude from that statement. Do you actually NOT want your branding on some items? Why would that be? If this is in fact the case, your store does not appear to discriminate - visually or in writing - which products do and don't feature your own branding. Not exactly a warm fuzzy feeling I'm getting here. "We would greatly appreciate seeking to understand or reach out to use to resolve the issue before leaving a review with misleading details." Your domain-name has existed for about 3 months, so you're new to the drop-ship regime. There is nothing "misleading" about my review. You supplied the product I ordered (shipped in the cheapest of China Export grey plastic bag), so you're 'legit'. You got my money, you delivered something well under the quality and branding I was expecting, so you get to keep my money, but you also get this review. That's how it works. Don't like it? Do better.