Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
210 reviews
European Watch CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1993 and headquartered in Boston's historic Back Bay on Newbury Street, European Watch Company is one of America's leading full-service retailers of fine timepieces. We buy, sell, and trade fine watches, specializing in pre-owned and vintage pieces from the world's most respected manufacturers, including Patek Philippe, Rolex, F.P Journe, A. Lange & Söhne, Audemars Piguet, Vacheron Constantin, Jaeger-LeCoultre, Omega, Cartier, IWC, and many more. Whether you are looking to acquire your first luxury watch, add to an established collection, or sell or trade in a timepiece, our specialists are here to guide. Integrity is at the heart of everything we do. We don't think of ourselves as simply selling watches; we build lasting relationships and treat every customer as we would a dear friend. Our flagship showroom houses a full in-house restoration and repair department, where each timepiece is meticulously tested, serviced, and, when appropriate, sympathetically restored before sale.Every watch we offer is prepared for immediate overnight shipment and backed by a one-year warranty.For more than three decades, we have had the privilege of helping thousands of customers find the right watch and build meaningful collections, and we remain committed to earning your trust with every interaction.
European Watch Company (europeanwatch.com) has 210 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
210 approved reviews, newest moderated first
Easy to work with. I made a mistake and my salesperson was kind enough not to simply say the watch is working as designed. If you want to work with a real professional I encourage you to ask for Philip Decicco. Incredible product knowledge and a straight shooter.
By Mr. S.
Great communication and prompt service. Very reasonable pricing. Ivana was great, and I will definitely use your service again. Thank you.
By AMIR S.
I love the new watch. Bought it one day had the watch the next day. Excellent job Thanks European Watch Company
By zane B.
Simply outstanding source of fine watches. Buy, sell, or trade is all excellent.
By Rick
My second purchase. Easy and professional experience.
By Michael E.
I have great experience with EWC when buying Panarai Submersible. Many thanks to Ivana Bozikovic, she was great and supported me through whole process of buying and receiving the watch.
By Ivan
The correspondence regarding my watches for sale were excellent and prompt. The transaction was effortless and the company provided expedited shipping in both directions. Very pleased with their professionalism. My only disappointment was the profit margins EWC seeks when purchasing watches - I expected closer to 20% but they are aiming for more on each watch which feels a bit out of line with the service they provide as used watch resellers.
By john D.
Excellent watches at a good price. Excellent and prompt service.
By Lee B.
