Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
353 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SELL YOUR DIAMONDS THE SMART WAYReceive the best offer for your diamonds within 24hrs.THE MOST TRUSTED BRANDDiamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces.$100M IN TRANSACTIONSDiamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals.UNPARALLELED QUOTESYou will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it.FULLY INSUREDEvery shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction.300,000+ CLIENTSDiamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement.YOUR DIAMONDS ARE VALUABLEOur process will ensure safety, fairness, and peace of mind.YOUR PEACE OF MINDYour appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage.SAFETY OF YOUR HOMEDoor-to-door contactless FedEx pickupsare available at no charge if you desire.KNOW THE TRUE VALUEYour own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.
Diamonds USA (cashfordiamondsusa.com) has 353 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
353 approved reviews, newest moderated first
Hello.You guys are at least trying your best.Whereas ,Te Mu--is full of cheap-shit,copyrighting-piracy imbeciles,trying to pass the layered colored gold&sterling silver--to Real solid silver&gold!/I encourage the Consumers,İnternational Trade Commissions as well as all of us --ME/you/other customers--BOYCOTT ALL PİRATES LİKE TEMU!THEY LİE TO YOU&ALL OF US!STAY SAFE,BE GOOD&STOP DEALİNG WİTH FAKES!
By sergeyshtilmangmail.com
Everything went smooth and done within a week! Highly recommend!
By ErinL
Very responsive and timely communications. Quote didn't work for me, but the process went fine.
By Cindy S.
Response from Diamonds USA· Oct 7, 2026
A positive experience should not depend on whether you decide to accept an offer, and we are glad our team made the process smooth and straightforward for you, Cindy. At Diamonds USA, we understand that every customer has their own expectations when it comes to the value of their items, and sometimes our appraisal simply does not align with those expectations. While we would have loved to reach an agreement, we respect your decision and appreciate the opportunity to evaluate your valuables. We are especially pleased that you found our communication responsive and timely, as keeping customers informed and comfortable throughout the process is something we take seriously. Thank you for recognizing our team's efforts even though we did not ultimately make a deal. We truly appreciate your feedback and hope we have another opportunity to work with you in the future!
It was a great experience however they quoted me less than what I wanted but i got the offer back with I’m 24 hours of sending the ring
By Mckenna A.
Response from Diamonds USA· Oct 7, 2026
Getting an offer back within 24 hours is the kind of speed we work hard to deliver, and we are delighted that you had a great overall experience! At Diamonds USA, we understand that the amount offered is just as important as the convenience of the process, so we appreciate your honesty about hoping for a higher valuation. Every piece of jewelry is unique, and our appraisals reflect the specific characteristics of each item. While we cannot always meet every customer's expectations on price, we want the experience to be worthwhile regardless of the outcome. We are especially glad our team was able to evaluate your ring and respond so quickly. Thank you, Mckenna, for trusting us with your jewelry and taking the time to share your experience. We truly appreciate your feedback and hope to have another opportunity to work with you in the future!
Very easy and great communication, fast payment.
By Maria
Response from Diamonds USA· Oct 2, 2026
Easy communication and fast payment are exactly what we want customers to experience from beginning to end. We are thrilled that Diamonds USA made the entire process simple while keeping you informed along the way. Our team knows that once you decide to sell your valuables, you want quick answers and you certainly do not want to wait around to get paid. That is why responsiveness and speed are such important parts of the service we provide. We are delighted that all of it came together so smoothly for you, Maria. Thank you for trusting our team and taking the time to share your experience. We truly appreciate your business and hope to work with you again!
It was a great experience
By Brent H.
Response from Diamonds USA· Sep 18, 2026
Sometimes a great experience really is that simple. We are happy to know your time with Diamonds USA left such a positive impression. Our team works hard to make every transaction straightforward, responsive, and comfortable, without turning something that should be easy into a complicated process. Whether it is answering questions, evaluating your valuables, or keeping things moving quickly, we want customers to feel taken care of at every stage. We appreciate you giving us the opportunity to earn your business and are grateful you took a moment to share your experience. Thank you for choosing us, Brent. We hope to have the pleasure of working with you again!
Tysm I appreciate ur company
By Jackie
Response from Diamonds USA· Sep 17, 2026
The appreciation definitely goes both ways, Jackie! We are grateful you chose Diamonds USA and trusted our team with your valuables. Every customer gives us an opportunity to earn their confidence, and we never take that for granted. Our goal is to provide an experience that feels easy, dependable, and genuinely helpful from beginning to end. Knowing that you came away appreciating our company means a great deal to everyone here. Thank you for the kind words and for taking a moment to share them. We appreciate you too, Jackie, and hope to have the pleasure of working with you again!
Fast and efficient service. They were very communicative and helpful. Fair pricing and great customer service
By Sharon H.
Response from Diamonds USA· Sep 12, 2026
A great transaction is not just about how quickly it gets done, but how you are treated along the way. We are pleased that Diamonds USA delivered on both fronts with fast service and a team that was communicative and helpful throughout the process. Of course, the numbers matter too, so hearing that you felt the pricing was fair makes the feedback even better. We want customers to finish a transaction feeling confident about both the value they received and the people they worked with. Thank you, Sharon, for recognizing the effort our team puts into customer service and for trusting us with your valuables. We truly appreciate your business and would love to work with you again!
