Blizzard EntertainmentReviews of eu.shop.battle.net

Heolodeu Hola Eduardo, Soy el Game Master Heolodeu, puedo confirmar que el problema con tu cuenta de World Of Warcraft ha sido escalado para una revisión más detallada. Nos pondremos en contacto contigo tan pronto como tengamos una respuesta. Es importante recordar que esta investigación puede tardar hasta varios días en completarse y, en casos raros, puede tardar varias semanas. Te pedimos que no abras más tickets relacionados con este asunto, ya que estamos trabajando en ello. Agradecemos mucho tu paciencia. Atentamente, GM Heolodeu Este es la respuesta que me dejan después de suspenderme la cuenta 6 meses por uso de bots hacks exploits. Que en ningún momento en mi cuenta se han usado. No jugaba al oficial desde hacia 5 años y decidi comprarme la expansión y pagar 2 meses de suscripción.. nunca mas vuelvo a pagar ni un duro a este gente y no es porque parece que me han contestado con firmeza es después de eso me tienen bloqueado el abrir una apelación nueva, en definitiva te banean incorrectamente, abres ticket y te hacen pensar que esta en revision, te bloquean abrir ticket y nunca te responde. Eso si te quedas sin tu mes pagado sin tu expasion pagada durante 6 meses. Número de consulta: EU105077202

Es wurde eine falsche Versandadresse über deren System übermittelt. Ich habe die Adresse korrekt eingegeben, mein PayPal hat die richtige Adresse, beim Kontakt mit dem Kundenservice wurde mir gesagt, dass die Schuld nicht an deren System liege sondern bei mir. Daher kann ich nur abraten dort zu bestellen.

I made 3 Heros of storm account to play, and most of players are so aggressive and report all the time, two account has banned , without any reason , any bad words , just because of many reports. I dont know whay Blizzard is doing , maybe they need update report system or change related team and hire more inteligent team with higher IQ.

I just got this email after playing Diablo 4 for around 7 hours. I didn't do anything wrong. I didn't cheat. I never played online with other players????? All I did was play the game and I got blocked???? I don't know if someone hacked my account. I'm really angry and I feel violated. I can't talk to anyone from Blizzard. Sony won't refund the game. I have no idea why this happened. My advice is never, ever by a Blizzard game ever. These guys are absolutely dodgy.... Dear Andrew Young, Case ID: #107575676 We have set the status of your case to "Resolved". A game master resolved your case, and left the following response: Greetings Player, my name is Game Master Miengalth, and I will review the penalty on your account. I made sure to fully review all the information and make further investigation where it was needed, to ensure the action was not taken incorrectly and to maintain a safe and fair environment for all our players. However, I did confirm our initial findings, this account has made a direct breach to our terms of use and agreement. Your account closure will have to remain as it is. Thank you for your time and understanding, I hope you have a great day. Regards, GM Miengalth Click here to review your ticket. If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket. Make sure you complete our survey to let us know how we did. Regards, Battle.net Support

Obsługa klienta nie istnieje.

Fraco atendimento de suporte, não conseguem resolver problemas simples. Fornecido informação detalhada da conta e mesmo assim não resolvem o assunto. Recuperação por SMS não funciona como devia, muitos pontos a resolver em relação ao Suporte. Não recomendo de todo a Blizzard

Scam if you buy a game you have to create a blizzard account give them all your personal details including phone number & payment details, then you have to download an app to authenticate something, ridiculous especially for a trial, just glad it was just a trial, I was never able to even get into the game even after all that 😂

Someone maliciously reported me, my account was SILENCED. After 3 days of not being able to chat, join a group, join a raid, or do anything I was able to find an appeal function. I appealed my "penalty" and it took 6 hours, only for some GM to send me a generic message containing links of an EULA and UA. I requested proof of any infraction, and also pointed out that being silenced is only restricted to chat and mail functions and shouldn't affect in-game play (it even stipulates this in a link i was sent by them) However, in game i cant do anything except stand around in a capital city waiting for some GM to answer my ticket. The resutlt was that they upheld the penalty, without providing anything, and now i am waiting 1.5 days so far in responding to that decision. They will literally penalise you, not tell you why and then ghost you. What an ass-hole company.