Irene is the best
Excellent organization
By Martin P.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
114 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beverly Hills Specialist in high end, luxury watches, including watch lines from Patek Philippe, Rolex, Panerai, Audemars Piguet, Chopard, IWC, and Jaeger LeCoultre
Essential Watches (essential-watches.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
114 approved reviews, newest moderated first
Excellent organization
By Martin P.
Have made 2 purchases from them. Very professional. Good service. Would buy from them again.
By Irene K.
Excellent service and provided the exact watch I was looking for.
By Jim S.
Irina was awesome and found the perfect watch to give my wife on our 20th Anniversary. Although it had some mechanical problems Essential honored their guarantee/warranty and repaired the watch free of charge. It's been 7 months and the watch runs and looks great. Best of all my wife loves the Frank Mueller bankers watch!!!
By Roman K.
Essential gave me a fair price on my trade in and provided a watch I desired that was in pristine condition! Will definitely work with them in the future! They are great to deal with and followed through on everything we agreed to!
By Peter K.
Seth was a pleasure to deal with and will give him my future business.
By Warren
Very easy to work with. They were very knowledgeable.
By Andras Fanfiero B.
I had the opportunity of doing business with Essential Watches. Fred@EW was awesome, cool, responsive and knowledgeable, willing to hear and overall I was quite satisfied with the whole transaction. I would highly recommend EW to everyone. A+ all the way!
By Naren C.