great watch!
My representative was terrific - very responsive. The watch was perfect. Very happy with the result.
By Hujo
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
114 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beverly Hills Specialist in high end, luxury watches, including watch lines from Patek Philippe, Rolex, Panerai, Audemars Piguet, Chopard, IWC, and Jaeger LeCoultre
Essential Watches (essential-watches.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
114 approved reviews, newest moderated first
My representative was terrific - very responsive. The watch was perfect. Very happy with the result.
By Hujo
They do exactly what they say they will do. Excellent AND GOOD ADVICE.
By Royston
Everything was excactly like i was hoping for with friendly service and smooth international delivery!!!
By Fredrik
Have worked with Essential Watches a number of times and have had a great experience each time. They are knowledgeable on all the watch brands and provide very fair estimates with efficient and friendly service. I would do business with them again.
By dan J.
Buying a watch online can be a bit nerve-wracking but Seth and the rest of the Essential Watches team are fantastic. They will go out of their way to find you the watch you want, are available to answer any questions you might have, and give great customer service. I highly recommend them.
By Craig L.
Everything went well and Fred wrote me a nice note. I was excited to receive my first mechanical watch and it is running perfectly. I hope to purchase another from Fred in the future.
By Jordan M.
I have found these folks to be honest and dependable
By Mitchell
Communication good, service good. Only very minor observation is that the website could be clearer in terms of what they actually have in stock at a given time.
By RB