Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
309 reviews
eSIM CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get eSIM NoweSIMCard is a leading provider of eSIM services, offering seamless connectivity solutions in over 200 countries. Our platform specializes in two types of data plans: Data Only eSIM and Data-Voice-SMS. We cater to the diverse needs of our users by providing local, regional, and global eSIM options. Whether you're a frequent traveler, a business professional, or someone who needs reliable connectivity, eSIMCard ensures you stay connected without the hassle of changing physical SIM cards. Our commitment to innovation and customer satisfaction sets us apart, delivering high-quality, hassle-free mobile connectivity wherever you go. With eSIMCard, you experience uninterrupted communication, easy setup, and the flexibility to choose plans that best suit your needs.
eSIM Card (esimcard.com) has 309 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
309 approved reviews, newest moderated first
Fast process. And good service with good price
By Fahd A.
Response from eSIM Card· Aug 27, 2025
Thank you, Fahd! We’re glad to hear you found the process fast and the service both good and affordable. Providing smooth activation and fair pricing is exactly what we aim for. We appreciate your feedback and look forward to keeping you connected on all your future travels!
Purchased eSIM with calls which I needed to make urgently from abroad as my father was sick. Email sent did not contain either the QR code or the LPA code so I couldn't install. Help too took long to get back to me so I had to buy another eSIM and they wouldn't refund. They are utterly useless - sending an email saying it contains a QR code when it doesn't and refusing a refund. AVOID.
By Sarah W.
Response from eSIM Card· May 3, 2025
We’re very sorry to hear about your experience. Please note, we always offer a refund if there’s an issue during installation or service use. It seems our support team wasn’t reached in time. Kindly contact us again—we’re happy to review your case and make it right.
Stable connection, solid price.
By Ivan G.
Response from eSIM Card· Aug 27, 2025
Thank you, Ivan! We’re glad to hear you found the connection stable and the pricing solid. That’s exactly what we aim to deliver—reliable service at fair rates so you can stay connected with peace of mind. We appreciate your feedback and look forward to supporting you on future travels!
I used trustpilot to make a complaint and eSIM card immediately contacted me to try to leave a positive feedback. Problem solved ! Thank you ! I used this company as my search indicated this company is top 10 in eSIMs . But I have just arrived in Japan used my eSIM for 30 min or less and not working anymore . Had contacted customer support saying I have used the entire packaged . My packed was suggested for 15 days 10GB in Japan . How could I have used all this data in less than 30 min . My usage was only searching for hotel directions from the Narita airport. Never again
By Veronica I.
Response from eSIM Card· May 3, 2025
Thank you for updating your review and giving us the chance to resolve the issue. We're truly sorry for the inconvenience caused upon arrival. In rare cases, devices may run background updates or roaming apps that consume unexpected data. We're improving our onboarding process to better guide users on managing data. If you need any assistance in the future, we're here to help. Safe travels!
Always used this provider when travelling. Easy set up and excellent customer support, when u get stuck.
By SADICK B.
Response from eSIM Card· Aug 27, 2025
Thank you, Sadick! We’re so glad to hear you always choose our service when traveling. Easy setup and excellent customer support whenever you get stuck is exactly what we aim for. Your continued trust means a lot, and we look forward to keeping you connected on all your future trips!
Very good experience during all my travels
By Deepak B.
Response from eSIM Card· Aug 27, 2025
Thank you, Deepak! We’re so glad to hear you’ve had a very good experience with our service across all your travels. Providing consistent, reliable connectivity and support no matter where you go is exactly what we aim for. We truly appreciate your trust and look forward to keeping you connected on all your future journeys!
Great help customer service was clear
By Murray S.
Response from eSIM Card· Aug 27, 2025
Thank you, Murray! We’re glad to hear our customer service team was able to assist you clearly and effectively. Clear guidance and helpful support are exactly what we strive for so that you can stay connected without any hassle. We appreciate your feedback and look forward to helping you again whenever needed!
It isn’t working
By customer
Response from eSIM Card· Mar 13, 2025
Sorry for the issue! Please share your order details or email us at [email protected], and we will assist you in resolving this immediately. 🚀
