Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
77 reviews
Aero-E e-sim ft. SIM2ROAMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aerobile provides cost-effective international roaming data services. Founded in 2006 in North Carolina, USA by two Taiwanese students, the company was created to solve the high cost and complexity of international roaming. In 2009, AEROBILE LLC was officially established in Taiwan, offering prepaid SIM cards and WiFi routers that cover almost every continent. Our Taipei Store, opened in 2015, continues to provide professional and friendly customer service to ensure every traveler enjoys smooth and reliable mobile connectivity.SIM2ROAM is our Amazon-based brand, dedicated to business and travel SIM cards and eSIMs. With a strong presence across the US, Europe, Canada, and Australia, SIM2ROAM has earned over 30,000 five-star reviews, making it one of the most trusted names for travelers worldwide.
Aero-E e-sim ft. SIM2ROAM (esim.aerobile.net) has 77 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
77 approved reviews, newest moderated first
Always works very well!
By Gervin
Response from Aero-E e-sim ft. SIM2ROAM· Jun 22, 2026
Dear G. Thank you! We are absolutely "e-STATIC" to hear that! Knowing our eSIM kept you seamlessly connected makes us want to do a little happy dance. We always strive to deliver out-of-this-world data speeds, and we are thrilled we hit the mark for you. Wishing you many more globally connected, hassle-free adventures ahead! Cheers to staying plugged in! Best Regards, Josh
It worked and my wife is in Phoenix with her Iphone which is working OK with T-mobile. My one criticism is that I bought a 28 day plan and wanted to extend by a few days. One can only extend for another 30 days, this not at all flexible and requires me to purchase more than I need.
By David F.
Response from Aero-E e-sim ft. SIM2ROAM· Jun 22, 2026
Dear D.F. Glad the connection is working well in Phoenix! Regarding extensions, our packages are pre-configured based on local carrier network allocations, which limits custom daily top-ups. For flexible stays, we recommend our daily-unlimited plans next time, allowing you to choose the exact number of days needed. We appreciate this valuable feedback as we constantly work with partners to optimize package flexibility. Best Regards, Josh
Bought this for a trip to France. Worked great for Data, but couldn’t get to work for making phone calls while in Country. Service people said the ESim does not allow calls to Land line. Not as simple to activate when arrived in country as the physical eSim card we installed in my wife’s cell. Data purposes I had lots of GB FOR 9 day trip. Useless for cell calls.
By Bruce
Response from Aero-E e-sim ft. SIM2ROAM· Jun 18, 2026
Dear B, Thank you for sharing your journey! We're glad our data kept you well-connected in France. Regarding calls, this plan does support voice services, it seems we didn't hear from the supplier regarding to the specific landline blocking by French carriers. We've dropped an email to you regarding to the issue and let's see if there's any further steps we could do to get it solved. Best Regards, Josh
Esperienza fantastica.
By Filippo Pio V.
Response from Aero-E e-sim ft. SIM2ROAM· Jun 15, 2026
Dear F.P.V, Grazie mille per il tuo fantastico feedback! Siamo felicissimi che il nostro servizio abbia reso il tuo viaggio così speciale. Speriamo di connetterti di nuovo presto in tutto il mondo! Wow, thanks a million for the fantastic feedback! We are absolutely thrilled that our eSIM kept you seamlessly connected during your adventures. You could say we are "e-statically" happy to have been part of your journey! Traveling without boundaries is the way to go. Safe travels, and we look forward to being your ultimate globetrotting partner on your next big trip! Best Regards, Josh
Prezzo prestazione eccellente
By Anna Maria F.
Response from Aero-E e-sim ft. SIM2ROAM· Jun 15, 2026
Dear A.M.F, Grazie mille! Felici che la nostra eSIM ti abbia offerto un’ottima connessione senza prosciugare il portafoglio. Saperlo ci fa volare più veloci del 5G! Goditi il viaggio e resta sempre connesso con noi! Thank you so much! We are thrilled to hear that our eSIM gave you top-notch data performance without draining your wallet. Knowing we kept you smoothly connected at a great price honestly makes us feel data-light and flying faster than 5G! Enjoy the rest of your amazing journey, and remember we are always here to keep your travels fully charged and well-connected! Best Regards, Josh
It was useless. No help total waste. My wife and I just went back to the Verizon travel plan. It worked fine and we could use our same number.
By gary A.
Response from Aero-E e-sim ft. SIM2ROAM· Jun 3, 2026
Dear G.A. We hear your frustration. While our eSIMs generally provide seamless connectivity, local carrier signal coverage, device frequency band compatibility, or specific APN settings can sometimes cause unexpected network interference. We would appreciate the opportunity to investigate the specific local network variables at your destination. Please contact our support team with your order details so we can look into this matter further. Best Regards, Josh
It took a day - but with help I managed to get it working.
By Tahnee
Response from Aero-E e-sim ft. SIM2ROAM· May 26, 2026
Dear T. We hear your urgency and understand this is frustrating. Connectivity delays usually result from local carrier signal shielding, regional network congestion, or device frequency band incompatibility. We are unsure which channel you used to contact us, but we have replied to all messages received so far. Please feel free to reach out to us via the following customer support channels and provide your order ID. Thank you again. Email: [email protected] whatsapp: +1-555-833-7799 Best Regards, Josh
Reliable e-Sim and works everytime with no drama
By CollectPlus C.
Response from Aero-E e-sim ft. SIM2ROAM· May 26, 2026
Dear C.C., Hey there! We are absolutely thrilled that our eSIM gave you a completely drama-free connection! We strongly believe in saving the drama for your favorite binge-worthy streaming shows, definitely not for your travel data. Thank you for trusting us to keep you seamlessly plugged in wherever you roam. Stay connected, stay awesome, and we eagerly look forward to powering your next big adventure! Best Regards, Josh
