Poor communication
I got my baskets. Honestly wasn’t expecting high end quality. But overall am pleased. However. I ordered large size and paid for large and received all mediums. They will not respond to my emails. AT ALL.
By Elaine V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
26 reviews
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Ericcraft is listed under Accessories.
Ericcraft (ericcraft.com) has 26 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
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I got my baskets. Honestly wasn’t expecting high end quality. But overall am pleased. However. I ordered large size and paid for large and received all mediums. They will not respond to my emails. AT ALL.
By Elaine V.
I would like the company to honor their statement of "Quilted". I order 2 Tote Bags and one was stitched but not quilted as Quoted. The other was not quilted or stitched. It was a print with stitching shown on the print, again definitely not quilted. The worst of this is I have ordered from 2 other companies quoting the same thing and the pictures they show on their sites, look like the items are quilted. All were returned and then had a lot of trouble getting some sort of refund...... Just not good enough!!
By Dianne N.