Very inflexible and non existent…
Very inflexible and non existent costumer service, cannot recommend to buy there
By Simon B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
105 reviews
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We are a leading distributor of ergonomic computer furniture and accessories. We offer only well-known, tested products manufactured by the best names in the ergonomics industry.We pride ourselves on our elite product selection, exceptional customer service, and user-friendly website design.Our clients include individuals looking to enhance their comfort at home or the office, small businesses who need practical solutions for workstation ergonomics, and Fortune 500 companies focused on increasing employee safety and productivity.
Ergo Experts (ergoexperts.com) has 105 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Very inflexible and non existent costumer service, cannot recommend to buy there
By Simon B.
Having bought an Office Master PT62 from this company I would advise going elsewhere. I would strongly suggest also looking into other chair types as this one is not working correctly and no matter how often you ask for answers or explanations, you end up waiting forever! It is also dangerous as it slips out of being a flat seat into a tilted seat and propels one forward. I have not sat in it since I did that because I almost fell. Have had a few problems and typically it takes a couple of weeks if you are lucky to get an answer. I have had this chair for a while now and it is still unusable.
By Chris B.
Extremely rude customer service and unhelpful, no attempt made to resolve the situation. Significant delays with processing time and time to ship. Customer service hung up instead of attempting to explain the nature of the issue. Absolutely would NOT recommend.
By Anon
Response from Ergo Experts· Feb 23, 2016
Some products on our website require a 2-4 day processing time before shipment, and this will be indicated next to the 'add to cart' button on our product pages. Once shipped, depending on your location, delivery can be expected within 1-5 business days. Your specific order was shipped in 3 business days, but we do deeply apologize for any inconvenience that delay has caused.