Great Company
They were quick and knowledgeable about their equipment, answered every question I had, and they weren't pushing for a sale.
By Jeffrey
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’ve made it our mission to provide home and business owners with security automation products and services that meet their needs at an affordable price. We’re professional, experienced and have the necessary know-how to optimally secure your home or business. Add those skills with our commitment to service and saving you money, and you can’t go wrong trusting Envision with your security needs.
Envision Security (envnow.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
327 approved reviews, newest moderated first
They were quick and knowledgeable about their equipment, answered every question I had, and they weren't pushing for a sale.
By Jeffrey
Carl explained everything in great detail, the different options and how the system responds and the entire network in general. Free install and equipment. Installation was a breeze and quick. The installer made sure I was familiar with the equipment and how to use it. Overall a great experience. The ability to use the system utilizing a smart phone or tablet is super handy. I would recommend them over all their competitors.
By Jack
The techs were able to use all of our old hard wired system (except the keypad and controller of course) and also added a couple of new devices. Overall the service was prompt and the system was up and running within an hour of his arrival. The sales guys were very courteous and were able to answer all of my questions. They also called me right back after leaving a voicemail. Good customer service.
By Gregory
I have nothing but good things to say about Envision. From the first point of contact each person I came in contact with was exceptional and understanding. I initially almost cancelled my install even though I was leaving town for two months. My concern was the five year commitment to the service. However, in consulting by with my sales rep I was reminded that the system can move with me anywhere in thcontinental US. I am currently away from my home and confident that my things are safe. My service people are able to access my home when needed using their own programmed arming and disarming codes. The mobile app is awesome and super user friendly. Wow technology and a good company working to provide a great reliable service. Good job Envision!
By David
Fast install and great customer service.
By Aida
I recently had another security company which I was going to upgrade. Envision by far out did my former security company, I whas able to upgrade my system . I recommend envision to all my friends.
By Jose
After the birth of our daughter, my husband and I knew home security would be very important. Not only for the peace-of-mind it would give us while we are away from home but having the doors/windows alert us when they open helps keep an extra "eye" on where our daughter is in the house. The best feeling is knowing you're family is safe and sound.
By Jillian
After deciding to leave our previous provider we shopped around a bit and found Envision to be the best choice for us. Their equipment and service were comparable or even better than the competition, and their pricing is quite competitive. Their customer service is where they really show themselves to be a cut above the rest however. Everyone we dealt with (Alex & Isaiah - sales/Daniel - tech) was professional, timely, honest, and pleasant. Our system is wonderful, and we feel safer with the added abilities and safeguards our previous system lacked. Overall, they did a really great job. We seriously recommend speaking to Envision before signing the dotted line with anyone else. They will earn your business.
By Ronald W.