Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam AdelmanCEO, Envelopes.comUPDATED October 1, 2025
Envelopes.com (envelopes.com) has 201 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
201 approved reviews, newest moderated first
The product is easy to reorder. The quality of the product is great and works perfectly for our needs.
By Shannon S.
Response from Envelopes.com· Feb 13, 2026
Hello Shannon, Thank you for ordering with us and for taking the time to leave a review. We are happy to hear the product quality and reorder process have met your needs. We truly appreciate your support and your business. Elizabeth, Customer Support Manager
I can't seem to find A1 envelopes through our regular paper suppliers, but I can always find them very easily at Envelopes.com -- with many options to choose from. Our customer likes the peel 'n seal envelopes, and I found that on here right away, in the color they wanted. I was very impressed how fast we received the order -- even our customer was surprised. Never had an issue ordering from this site. Good support and easy to navigate website.
By Ken / Q.
Response from Envelopes.com· Feb 13, 2026
Hello Ken! Thank you so much for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you were able to quickly find the A1 envelopes you needed and that your overall experience, including shipping, went smoothly. Feedback like yours means a great deal to our team and encourages us to keep delivering the best service possible. Elizabeth, Customer Support Manager
I've been ordering my envelopes from envelopes.com for years. I have always gotten high quality envelopes, received them quickly, and had great response from their customer service as needed. As a graphic designer who cares deeply about the texture and color of everything I use, it's great to know I can easily order envelopes from them and have one less thing to worry about!
By Andy
Response from Envelopes.com· Feb 10, 2026
Thank you so much for your kind words and continued support over the years. We truly appreciate you taking the time to share your experience. It means a great deal to hear that the quality, turnaround time, and customer service have consistently met your expectations. We are glad we can be a reliable part of your process and help make your projects a little easier. If there is ever anything we can assist with, we are always happy to help. Elizabeth, Customer Support Manager
I love using envelopes.com. Always fun to look at various products for inspiration as I’m designing. The samples are a huge help. And prices are great. Have purchased many times over the years.
By Lori M.
Response from Envelopes.com· Feb 6, 2026
Thank you for taking the time to leave such a wonderful review. We truly appreciate your continued support and are so glad to hear that you enjoy exploring our products for inspiration and that the samples have been helpful in your design process. It means a great deal to us that you have chosen to purchase with us over the years, and we look forward to supporting many more of your projects in the future. Elizabeth, Customer Support Manager
First and foremost is the fact that they printed an error in the zip code of the the return address on the envelope. There were only 4 numbers. Every zip code in the US has five numbers. Why didn't they proof their work? I was told that they print what the customer types. Even if I had made a mistake which I do not know that I did they should have seen that the zip code was incomplete and looked it up. It also took a very long time to receive my order. I will never use them again.
By Antonio V.
Response from Envelopes.com· Feb 6, 2026
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the issues you encountered with your order. This is not the level of service or quality we strive to provide, and we completely understand how frustrating this situation must have been. Please send any additional information to [email protected], so our team can take a closer look and assist further. We would truly appreciate the opportunity to review this with you and work toward a resolution. Elizabeth, Customer Support Manager
It never fails to bring me joy when I find just the right unique sized envelope for my custom-designed and printed cards mailed in honor of holidays such as Thanksgiving, Christmas, Easter and Valentine's Day. The high paper quality of the envelopes coupled with an assortment of colors and design embellishments keep Envelopes.com a step above the rest. Personalization opportunities such as adding a photo or symbol on the outside of your selected envelope are also an option not to be missed. Thank YOU Envelopes.com!
By Leslie P.
Response from Envelopes.com· Feb 6, 2026
Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear how much joy our envelopes bring to your holiday cards and special mailings. Your kind words mean a great deal to our entire team, and we are grateful for the opportunity to be part of your meaningful moments with family and friends. Thank you again for your continued support. Elizabeth, Customer Support Manager
Envelopes.com has ALWAYS delivered quality products- On time, and great pricing! You make me look good!
By The UPS S.
Response from Envelopes.com· Feb 6, 2026
Thank you so much for taking the time to share your feedback. We truly appreciate your continued trust and support. Hearing that our quality, turnaround time, and pricing have consistently met your expectations means a great deal to us. Thank you again for your kind words and for choosing Envelopes.com. Elizabeth, Customer Support Manager
I get this mini envelopes a lot, I love them, & will keep getting them they are perfect for my needs, I also have purchased other envelopes, I do love this company for my needs, a Great product , Thank You
By BJ
Response from Envelopes.com· Feb 3, 2026
Thank you so much for taking the time to leave a review! We’re thrilled to hear that our mini envelopes are perfect for your needs and that you’ve enjoyed our products. Your support means a lot to us, and we look forward to continuing to serve you with great products in the future! Elizabeth, Customer Support Manager
