EntergyReviews of entergy.com

If I could give negative stars, I would. I have been back and forth with them trying to start service in my home. They have been giving me the run around for 5 days. I called to ensure my power would be turned on before I set up my home internet and alarm system and I still do not have power. I had to move into my new home with no power. According to customer support, they can do turn on my power remotely. So why am I still out of power. I have to reschedule everything and there is still no guarantee that I will have power by tomorrow. Absolutely ridiculous.

First and foremost, I have never been treated like what Entergy treated me ever in my life. If I could have left no stars I would have. Back on 2/2/26 I made an agreement, since I was having difficult time paying my light bill due to unemployment. Agreement was for 4 months I would pay certain amount plus my monthly bill starting on 3/16/26. Since 2/2/26 I made 3 payments, which my last payment on 3/6/26 was even over the amount that was past due. On 3/10/26 at 1pm Entergy disconnected my lights. REALLY?. After several calls, one w manager Kristine, who pretty much acted treated me like she had better things to do. She told me on 2/8/26 Entergy cancelled the agreement, I asked her why, she told me bc I was behind on my bill.. REALLY?. That's the reason we made the agreement, Entergy approved it. Needlesstosay, I'm still pretty pissed. Disrespected to say the least.

Awful horrid company. After meeting one of the families of an engineer fo Entergy. They are just as vile. Greedy thieves. Power can be off for months. They don’t take one cent off. Tell you a time it’s going to be back on, days later. They claim to do all this bs for the community while actual customers are mistreated

Because I can't give 0 stars. I love in a 790sqft duplex and you charge me almost 300$ a month in electricity!!! I am PRAYING YOU GO OUT OF BUSINESS. You are terrible for the Arkansas people!!!

They are racist thieves they are morons literally with no comprehension non what so ever they need to be shut down I’m currently suing them and they are under investigation and I also let my millions of followers on social media that loves me not to deal with them we need another light company Entergy is trash poor customer service poor service period need to be shut down completely

worst customer support ever

This company services places where they are the only providers in that region and then there inflated prices depend how they want. The sad part is that we can't change to another company since they are the only one there. They are a bunch of crook's.

This company Xylem Tree Service, contractors for Entergy, trims trees in my area of Springhill, LA. They showed up unannounced, with no notice whatsoever, and parked in my driveway, completely blocking it. They started hacking at my 80-year-old live oaks, cutting limbs beyond the 15-foot easements and butchering the trees. Then they left, leaving the limbs everywhere, after I asked why they were cutting past the 15 feet. That was last week. They showed back up this week, apparently to finish cutting for firewood. Once again, they completely blocked the driveway. Then they had to move to claim their next victims. They drove in my yard, rutting it up, driving over the waterline, and over the fairly new field lines for the septic system. When I confronted them about it, they packed up and left, still leaving all the limbs. They should have been in the road, not my front yard. I don't care what permits or equipment you need to do the job, but you shouldn't be tearing up people's property. 10 out of 10, I do not recommend, UNLESS YOU NEED FIREWOOD!