enphold.comReviews of enphold.com

I requested 3 day shipping to protect my new phone asap. It took closer to 14 days. They may have shipped it using a 3 day service, but they didn’t have product themselves to ship for over a week, so express service was worthless. The product was fine and their customer service and communication was actually pretty good. I would order again except without paying for faster delivery.

I ordered the wrong sized case and was anticipating a horribly inconvenient return process. It was the easiest I’ve ever encountered. I ordered the right one and am very pleased with the quality.

The buttons on the case are way too touchy. I’m constantly taking screenshots and activating Siri. It’s quite annoying. I’m thinking about going with a different brand of folio iPhone case company that I have used in the past.

Was very pleased with my iPhone case. Excellent quality and I received it in excellent time.

Excellent quality and very economical

Will not charge on Qi through the case I purchased Enphold folio-wallet specifically for the design. Delivery took a while, but I was happy with it - until I tried to use my Qi charger with the case on. It will not work. I repositioned it on my RAVPower 7.5 watt charger in every possible way with no success. I have used the RAV for 2 years with a leather Mous folio-wallet in the same design as the Enphold with no problems. When I bought the iPhone 12 mini I went to Mous, but they stopped making the design I used to have, so I looked for a similar folio-wallet and found Enphold. I emailed customer service and received a polite email. I was told I could exchange it and they would have to check if it was defective. I was sent a link for an exchange. However, regardless of the option, I have to pay for shipping. Also their reasons for return does not include “defective”, only damaged, changed mind, wrong one, etc. I would be willing to give Enphold another shot on an exchange if I thought another folio case would work, but now that I see charging with Qi is an issue for others I’m not sure. Regardless, I should not be charged shipping for a defective case. If Qi has known issues, then it would hel if the website was transparent and listed a watts minimum or brands that do/don’t work. My second email asking about not paying for shipping has gone unanswered. I think I’ll have to have a leather shop modify a Mous case. I know they work with Qi. It’s too bad. I like the style and build of the Enphold, but no Qi is a deal breaker.

You have mailed a case that is the wrong size and i have to wait for 30 days to get my money back

Love my telephone cover. I purchase another one fb or my sister who felt in love with mine. Great quality