Enphase EnergyReviews of enphase.com

Very good experience. Good material and amazing customer support. Even when issue don't get resolve right way, I stay informed by the customer support of the advance of my case and finally a solution is found from them. Thank you Enphase !

Avec Enphase, vous allez donner toutes les économies réalisées aux sociétés d'installation pro, super...🤬 Installation réalisée en juin 2023, je souhaite ajouter 2 panneaux supplémentaires sur mon garage et là, IMPOSSIBLE de compléter mon installation si je n'ai pas un compte installateur Enphase !?! Je suis le propriétaire, j'ai payé et je suis uniquement autorisé en lecture sur mon propre système, les nuls !!! ils n'ont pas pensé que les sociétés naissent aussi vite qu'elles disparaissent dans ce domaine. De plus, le propriétaire, celui qui paye est considéré comme le dernier maillon, belle philosophie. De plus, même si l'intégration dans Home-Assistant reste possible, le fonctionnement est très aléatoire voir très défaillant et me pose beaucoup de problèmes dans la gestion de la domotique, dù à une mauvaise gestion des transmissions de données par Enphase Enlighten. J'entame donc le remplacement de mon système Enphase par Apsystems pour 2 grosses raisons : le prix 60% moins cher et l'indépendance car après l'installation de l'appli, et à l'inverse d'Enphase, on peut l'utiliser sans être installateur. L'appli d'Apsystems permet de se connecter en local sans compte, du pure bonheur ! J'ajoute également un mauvais point sur l'appli de supervision Enlighten qui ne permet pas de visualiser plus de 15mn votre production solaire. Adieu iq8, boujour ds3 et vous l'aurez compris, évitez Enphase... Au vu de votre réponse, il n'y a que Enphase qui maîtrise cette technologie, nous ne vivons pas dans le même monde ! Cette entreprise ne survivra pas longtemps avec cette stratégie de croire qu'elle est la seule à métriser ce domaine. Avec cette attitude, vous me confortez dans mon choix de changement de marque. Adieux Enphase que je déconseille fortement !!!

I just need to get something off my chest that been pissing me off for 3 weeks now. 13 years ago I contracted a company to install a solar system on the roof of my garage. They of course sourced components from various companies that they felt were reliable. Now thankfully, as you can see the roof is accessible from the ground or my problems over the years would have been devastating to say the least. I have 23 micro invertors, one under each panel. The invertors are warranted for 25 years, it was a good thing because in 12 years I have experienced 14 micro invertor failures. The installation company is about 110 miles from me, so when the first invertor failed I called them and they came down to replace it. Even though the invertor was not charged to me their trip down here and labor was costing me $700! Thankfully I watched the easy plug and play replacement so I could do it the next time myself. Good thing because this scenario repeated itself 13 more times. Fast forward to now, the communication portal is made by the same company who makes the invertors. Calling the installer wasn't fruitful as they blame the problem on their supplier, long story short I was told by the supplier that the communication device had gone bad, warranty on this is only 5 years. Replacement device is $700 and no bigger than my hand but "out of stock" due in 4 weeks. I finally received the device and although they claim "plug and play" installation it is anything but! Two days on the phone with the tech department and it still doesn't work properly. Now they are claiming it's probably a wiring problem and to call the installer. Nobody wants to accept responsibility and it pisses me off. The name of the company that makes the invertors and communication device ENPHASE ENERGY...a word to the wise, don't let your installer use these junk devices made in China! Latest ticket #17465429

Informations sur la compatibilité entre micro-onduleurs et panneaux photovoltaïque impossible à trouver. Le module de calcul de la compatibilité, sur le site web est difficile à utiliser et ramène des résultats curieux où quasi tous les micro-onduleurs IQ8 sont compatibles avec des panneaux Dualsun Flash 500Wc Topcon. Ainsi, des micro-onduleurs délivrant 330VA en sortie sont déclarés compatible avec des panneaux de 500Wc ! Compatibles, peut-être, mais bien adaptés, probablement pas. Le service technique me renvoie vers un installateur et le service commercial ne répond pas au téléphone. Curieuse société qui refuse de répondre à des questions de clients potentiels. Je vais plutôt prendre des micro-onduleurs APSystems.

The Enphase system is a good system but it has a lot of issues that are constant. In October my smartswitch breaker for the batteries started tripping when changing over from battery mode to grid mode. So I have not been able to use the battery to supplement my solar which was a big selling point of the system. I have been unable to get my installer to fix it. The installer says that Enphase has to send an tech person to fix it and Enphase tells me to call my installer. It's a shame that they cant support a $70,000 system. It's been 3 months now. My next step is to get a lawyer involved.

I very regret that I got in the contract with Enphase. I am paying for Devident loan and electronic bill. I was promised when signing a contract that I would get help with a government rebate. Now I find out that the company didn't do anything. Before I had experience with SunRun for another house, that was perfect. I got rebate, electricity was produced more than house needed. Emphases was big mistake. I don't recommend that company.

Enphase system faulted out after 3 years and I went a whole year without having any solar and they never contacted me and when I got a big electric bill + I was paying for the system. They did not care to reimburse me a penny, I even had to pay for a servicing company to fix the issue which was also expensive. This company doesn't care about their customers. Closest thing to a scam I have seen, 0 stars. They also take their time responding, nothing is urgent to them

I am paying, 150.00 more a month than without them this does not include extra 90 for my bill to pay for the solar panels. And company shouldn't take it upon themselves to write my review the min they finish installing them. That's for me to do!