good communication
good communication, quick responses.
By Jamie L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovative B2B companies, along with the agencies and consultancies that support them, rely on Emporia for sourcing LinkedIn-verified B2B respondents for their research studies. The award-winning Emporia platform accommodates both qualitative and quantitative research methodologies globally, bringing unprecedented new accessibility and reach to B2B data collection.
Emporia Research (emporiaresearch.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
291 approved reviews, newest moderated first
good communication, quick responses.
By Jamie L.
Emporia has been super easy to work with and very responsive to responses and setting up discussions. Highly recommend!
By Michael D.
Bug on survey, Spent more than 30 minutes responding repetitive questions , finally problem solved by support and my responses has been reconsidered by them. Nice and unique experience :)
By Younes C.
Have worked with Emporia for over a year now. They’re very responsive and it’s been a very positive experience.
By Tony H.
Easy experience. Great rewards!
By customer
Easy to use and onboard. Just use LinkedIn to sign in and you are given opportunities to take surveys and earn rewards.
By Peter L.
I was scheduled for an interview, but just a day before, I was informed that, due to an internal mistake, they could no longer proceed. After having adjusted my schedule, including moving appointments and commitments, I requested compensation for the time and effort wasted. The response was not only dismissive but shockingly unprofessional.The co-founder, Michael, became defensive and rude in his replies, quickly losing all sense of professionalism. Additionally, his behavior was equally disappointing—continuing to respond to emails even after being asked to stop. It’s clear this company lacks basic professionalism and respect for candidates’ time.They should seriously reconsider how they handle their recruitment process and communicate with potential candidates.
By customer
Response from Emporia Research· Sep 16, 2024
Hi Adil, As we shared in our email directly after contacting you, an associate on our team sent you an incorrect email with a study invitation. This was immediately called out shortly thereafter, to which point you demanded compensation for our mistake. Looking into your profile on our platform we can see that you've attempted multiple studies across industries that you do not qualify for and do not relate to your professional experience. We're very glad to exclude you from future participation in studies with us, and discourage others who think they can make a quick buck online for impersonating professionals in participation in emporia studies.
Clarity, conciseness
By customer