Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
291 reviews
Emporia ResearchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Innovative B2B companies, along with the agencies and consultancies that support them, rely on Emporia for sourcing LinkedIn-verified B2B respondents for their research studies. The award-winning Emporia platform accommodates both qualitative and quantitative research methodologies globally, bringing unprecedented new accessibility and reach to B2B data collection.
Emporia Research (emporiaresearch.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 21 reviews with 4 stars · Clear filters
Working with Emporia Research has been a pleasant experience for me. They reached out to me for a paid survey on non-IT executive insights in the space of cloud computing. The video interview took exactly one hour (as scheduled). Payout (voucher) occured two weeks later. Compensation was adequate. This appears to be a credible research firm.
By Thomas
I have successfully resolved my previous issue with Emporia based on their cooperation.
By North C.
I have completed many surveys and have been paid for each one. It usually takes less than a week to receive compensation. I have been part of several survey apps over the years, and Emporia by far is the best as far as amounts paid for the time involved. My only complaint is that often the survey will walk you through several "screener"questions that seem more like actual survey questions, only to be told I don't qualify. This happens often enough that I get suspicious, but I think that's more on the underlying survey creator / provider than it is Emporia. I see many people that have issues with support. I have no experience with their support system, but I can imagine that it's not great. Bottom line though, not a scam, and you can definitely make a little side money here.
By JasonH
Response from Emporia Research· Sep 2, 2026
Thanks for the thoughtful review! We’re really glad you’ve had a positive experience with Emporia and feel the studies are worth your time. And you’re right about the screeners - those are created by our research clients, who set the qualification criteria for each study. We know longer screeners can be frustrating, and we regularly work with our clients to encourage a better participant experience. We also appreciate you calling out the concerns you’ve seen about Support. We take that feedback seriously and are actively working to make sure participants can get clear, timely help when something goes wrong. Hopefully you won’t need us, but if you ever do, please don’t hesitate to reach out!
I have been a member at Emporia Research for over a year. The surveys presented are thoughtful and I feel like I'm able to provide real insights to the surveyors. I've been able to share my experiences in management, mar-com tech, operations, business analysis, strategy and product management - all of which fall into my skill set. Survey's range in length from a few minutes to over 30 minutes to complete and pay-outs come in about 10 days.
By Barb H.
Response from Emporia Research· Sep 2, 2026
Hi Barb, thanks for being part of Emporia for over a year! We love hearing that the studies have been relevant to your experience and have given you the opportunity to share your expertise across so many areas. We'd also genuinely love to know what we could do to earn that fifth star. Any feedback on how we can make the experience better is always appreciated!
While occasionally the platform can be a little buggy or complicated, I've had very positive experience with Emporia Research. Been able to add expertise on some interesting topics, and have found staff and follow-through to be solid. This is a legit research company.
By GAREN C.
Response from Emporia Research· Sep 2, 2026
Thanks for the thoughtful review, Garen! We’re glad you’ve had a positive experience and have been able to share your expertise on some interesting topics. We also appreciate the feedback on the platform. We’re always working to make the experience smoother and easier to use. Hopefully we can earn that fifth star from you soon!
Easy surveys to complete
By customer
Easy to use review system
By Joe D.
its fine and taken on as a received basis sometimes difficult to be able to do it.
By customer
