Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
36 reviews
Employee FiduciarySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Employee Fiduciary Employee Fiduciary is a leading provider of cost-efficient 401(k) plans for small to medium-sized businesses. Our plans are designed to make retirement affordable for participants and annual administration simple for business owners. Key Features: Full-service administration: As a bundled 401(k) provider, we deliver all of the administration services your business needs to offer a plan to employees, including asset custody, recordkeeping, and third-party administration. Dedicated Expert Assistance: A trained retirement expert will watch over your plan and be available to answer any of your questions. No call centers, no time spent on hold. Custom Plan Design - Our plans are flexible and designed to fit your unique needs. As your organization grows and needs change, we can adapt to always give you the best plan possible. Investment Freedom: Choose the investments you want - including low-cost index funds and ETFs - without markup or hidden fees. For participant advice, choose target-date funds or a financial advisor. Clear Pricing Structure: Our transparent fee structure allows your business to manage plan expenses with confidence and without unexpected costs. Employee Fiduciary is employee-owned and fully independent. Our guiding principles are transparency and simplicity because we know 401(k) confusion often leads to lower investment returns for plan participants and unnecessary time and expense for business owners. Looking to get started? Request a Proposal
Employee Fiduciary (employeefiduciary.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 32 reviews with 5 stars · Clear filters
Our Plan Manager, Jason Turk, is an important part of our team and makes our jobs easier!
By Dave O.
Response from Employee Fiduciary· Aug 9, 2024
Thank you for sharing this! We’re glad to hear that Jason has been such an important part of your team and has made your job easier.
The most impressive thing that Employee Fiduciary does well is regarding response time. We have been continually impressed with how quickly annd efficiently the client relationship team gets back to us.
By Robert
Response from Employee Fiduciary· Aug 9, 2024
Thank you for the review! We're glad our response times have made a positive impression. Timely communication is a priority for us, and it's great to hear that our team has been meeting your expectations.
Employee Fiduciary Customer Service is Stellar. Always responsive, knowledgeable, patient and courteous! I have worked with Brandi Barclay for the last year and a half - and she represents Employee Fiduciary VERY VERY well! Always professional, responsive, knowledgeable, patient and courteous!
By Marie
Response from Employee Fiduciary· Aug 9, 2024
Thank you for the review! We’re thrilled to hear that Brandi has provided such exceptional support over the past year and a half.
Our Director of Plan Administration, Jason Turk, is awesome!
By Caroline
Response from Employee Fiduciary· Aug 9, 2024
We appreciate your feedback! It's great to hear that Jason is doing an awesome job as our Director of Plan Administration.
Our representative is very knowledgeable and responds to our inquiries right away. The website is user friendly and the payment process is also easy.
By Suzanne
Response from Employee Fiduciary· Aug 9, 2024
Thanks for sharing your experience! We're glad to hear that your representative has been knowledgeable and responsive, and that you find our website and payment process user-friendly. We appreciate your support!
Justin continues to be a supportive partner during my company's time with Employee Fiduciary. He is super communicative and patient as I navigate administering all kinds of benefits to our employees. He allows me to learn as I experience situations for the first time and never seems inconvenienced. He is friendly and informative.
By Jessica
Response from Employee Fiduciary· Aug 9, 2024
We’re grateful for your feedback! It’s wonderful to hear that Justin has been such a supportive partner, offering guidance and patience as you manage your company’s benefits.
Brandi is always quick to respond to any of our 401k needs.
By Jamie
Response from Employee Fiduciary· Aug 9, 2024
Thank you for the feedback! It’s great to hear that Brandi has been quick to respond to your 401(k) needs.
Amazing Customer Service. I have recommended to numerous advisors.
By Sam
Response from Employee Fiduciary· Aug 9, 2024
Thank you for the amazing feedback! We’re thrilled that our service has impressed you enough to recommend us to others. Your support means a lot to us!
