Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 879 reviews with 5 stars · Clear filters
So glad I’m get my dog home to support me I couldn’t have done it without you guys
By Rosemarie M.
Response from Emotionalsupportanimal· Sep 3, 2026
Thank you so much for sharing this, Rosemarie! We're so glad we could help you get your dog home with you — that means a lot to us, and we're honored to have been part of making that happen. Thank you for trusting us with something so important!
Great customer service with fast results! Completely walked me through the process and I received my letter within 24hrs. Very friendly staff.
By D.ania
Response from Emotionalsupportanimal· Sep 2, 2026
Thank you so much, D.ania! 💙🐾 We’re thrilled to hear you had a great experience with our team and that the process was explained clearly from start to finish. We’re especially happy you received your letter within 24 hours! Thank you for choosing US Service Animals and for your kind review. ⭐⭐⭐⭐⭐
Pricella was amazing and super patient with everything and super helpful
By Aleigha S.
Response from Emotionalsupportanimal· Sep 2, 2026
Thank you so much, Aleigha! 💙 We’re thrilled to hear that Pricella was amazing, patient, and helpful throughout your experience. We’ll be sure to share your kind words with her! We truly appreciate your feedback and your business. 🐾✨
The process was easy and straight-forward, and everyone i talked to was very friendly and helpful.
By Julie K.
Response from Emotionalsupportanimal· Aug 29, 2026
Thank you so much for your wonderful review, Julie! We’re so glad to hear that the process was easy and straightforward, and that our team was friendly and helpful throughout your experience. We truly appreciate you choosing EmotionalSupportAnimal.com and taking the time to share your feedback!
Priscilla was amazing and very helpful! She also was very friendly and we talked about our fur babies! Would totally recommend her!
By Jasmine D.
Response from Emotionalsupportanimal· Aug 29, 2026
Thank you so much, Jasmine! We’re so happy to hear that Priscilla made your experience so warm, friendly, and helpful! It sounds like you two had a wonderful time chatting about your fur babies, too! 🐾💙 We truly appreciate your recommendation and are so grateful you chose EmotionalSupportAnimal.com! Warmly, The EmotionalSupportAnimal.com Team
My experience was perfect, the provider I was speaking to, Priscilla, was very patient and helpful throughout my process. Asking questions didn’t feel like a bother and she got the perfect plan for me! Thank you.
By Alexzm
Response from Emotionalsupportanimal· Aug 29, 2026
Thank you so much, Alexzm! We’re so happy to hear that you had a perfect experience with us. Priscilla will be thrilled to know that her patience, kindness, and willingness to answer all your questions helped make the process feel comfortable and stress-free. 💙 Thank you for choosing EmotionalSupportAnimal.com! We truly appreciate your trust and kind words. Warmly, The EmotionalSupportAnimal.com Team
Very understanding and supportive! Fast response and great compassion and customer service!
By JeVondra S.
Response from Emotionalsupportanimal· Aug 26, 2026
Thank you so much, JeVondra! We truly appreciate your kind words and are so glad to hear that you received the understanding, compassion, and support you deserved. Providing fast, caring customer service is important to us, and your feedback means a lot to our team. Thank you for choosing US Service Animals! 💙
easy to understand directions on everything; I spoke with Michelle to get my certification and she was wonderful - patient, concerned, knowledgeable and very helpful. thank you all!!!
By J.T. K.
Response from Emotionalsupportanimal· Aug 25, 2026
Thank you so much, J.T.! We’re thrilled to hear that Michelle made the process easy to understand and was so patient, knowledgeable, and helpful throughout your experience. We’ll be sure to share your kind words with her! 💙 Thank you for choosing EmotionalSupportAnimal.com, and we wish you and your animal all the best! Warmly, The EmotionalSupportAnimal.com Team
