Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 879 reviews with 5 stars · Clear filters
Emotional Support Animal was very helpful and made the process of registering my animals easy.
By customer
Response from Emotionalsupportanimal· Sep 28, 2026
Thank you so much for your kind words! We’re happy to hear that our team made the process easy and straightforward for you. We truly appreciate you choosing EmotionalSupportAnimal.com and are grateful for your trust! Warm regards, EmotionalSupportAnimal.com Team
This process was fast and efficient. Their team was able to deliver the results I requested and delivered what I need at an affordable price.
By Ryan B.
Response from Emotionalsupportanimal· Sep 26, 2026
Thank you so much, Ryan! We’re glad to hear that you found the process fast, efficient, and affordable. It’s wonderful to know that our team was able to provide what you needed and make your experience a positive one. We truly appreciate you choosing EmotionalSupportAnimal.com! Warm regards, EmotionalSupportAnimal.com Team
Awesome customer support service, and great Web page.
By Dilia-Pensacola,FL
Response from Emotionalsupportanimal· Sep 25, 2026
Thank you so much, Dilia, for your wonderful feedback! We’re thrilled to hear you had an awesome experience with our customer support team and found our website helpful. We truly appreciate your business and are grateful you chose US Service Animals!
Percila was very helpful and understanding.
By Evelyn G.
Response from Emotionalsupportanimal· Sep 25, 2026
Hi Evelyn! We are so happy to hear that Percila was able to provide exceptional service during your interaction! We will be sure to let her know of your kind words. Thank you for your review! Kind Regards, Emotional Support Animals
Caring and compassionate people, great service.
By Catherine W.
Response from Emotionalsupportanimal· Sep 21, 2026
Thank you, Catherine, for your kind words! We’re so glad to hear that you found our team caring and compassionate and that you received great service. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience with US Service Animals!
PRISCILLA N. COLL was absolutely amazing!! She made the process as a first time ESA customer fairly easy and understandable! She answered every question and was very compassionate for my animals and I !!
By Alize S.
Response from Emotionalsupportanimal· Sep 20, 2026
Thank you so much for your wonderful review! We’re thrilled to hear that Priscilla made your first ESA experience easy and understandable. Her compassion and dedication truly make a difference, and we’re glad she answered all your questions while showing such care for you and your animals!
Ms. Priscilla was so helpful in getting me squared away to register my pet AJ as an emotional support animal. I try to do a lot of things myself and usually that means I make an error, and of course I made an error doing it myself that she was able to fix for me! So grateful to her and the staff for getting me and AJ situated!
By Kiara W.
Response from Emotionalsupportanimal· Sep 20, 2026
Thank you so much for sharing your experience! We’re delighted to hear that Priscilla was able to correct the error and help get you and AJ situated. We truly appreciate your kind words and are always here if you need anything else!
PRISCILLA IS GREAT !!!
By Jacob D.
Response from Emotionalsupportanimal· Sep 18, 2026
Hi Jacob! We are happy to hear that you had such a positive experience working with Priscilla! We will be sure to share your feedback with her. Thank you for choosing Emotional Support Animals! Warm Regards, Emotional Support Animals Team
