Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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THIS PLACE IS A SCAM!!!!!! They took my money and now I cannot get back to speak with anyone to cancel the pending charge on my account. They told to stay near my phone yesterday and wait for the Doctor to speak with me. Guess what NO ONE CALLED! Save your money!
By Kate
Response from Emotionalsupportanimal· Dec 4, 2025
We’re sorry to hear about your experience. Please contact our customer support team directly so we can resolve this issue regarding ESA registration and pending charges.
Don’t order anything form this company ! It’s a scam ! They change their prices all the time for no valid reason ! Save your money and chose a different company
By Reece
Response from Emotionalsupportanimal· Jun 13, 2025
Hi Reece, We’re truly sorry to hear that you had a frustrating experience. We strive to be transparent and fair in our pricing, and we’d never want any of our customers to feel misled. Pricing may vary based on the specific services or items selected, but we're always happy to explain those details clearly. We’d appreciate the opportunity to learn more about your specific concern and make things right if possible. Please reach out to our support team at [email protected] with your order details so we can review this with you directly. Thank you for your feedback — it helps us improve. Sincerely, Janet Walker Emotionalsupportanimal.com
