Really nice and helpful.
Matt is really helpful and useful. He change over my order to a better one without a hassle.
By Peng
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
351 approved reviews, newest moderated first
Matt is really helpful and useful. He change over my order to a better one without a hassle.
By Peng
This is not my first massage chair purchase but this was the best! We've learned first hand that getting the next massage chair is no easy task. Fortunately, our representative-Matt-was both personable and professional from answering our every question and request. No reservation, I would recommend this company to anyone--Matt is great!
By Leo
Customer service representative Matt is professional, friendly, and helpful. Very pleasant online shopping experience. And very good price even beating Costco promotional price.
By Sharon
Three days of Massage Chair comparing models and price shopping and Matt really helped out. No sales pressure whatsoever just an honest attempt to earn my trust and business. He answered every email and addressed all my questions.
By Craig S.
The product lines and very knowledgeable staff at Emassagechair really help me understand and find the right massage chair to fit my personal needs. Highly recommend that you spend sometime reviewing their website and talking with their friendly and well informed sales team members.
By Mr R.
Thanks for the excellent customer service
By Mike R.
I have a wonderful experience with sales Matthew to buy the dream massage chair from Emassagechair. Matthew helped me to find the best massage chair I looking for, He is so patient to explain the details of products, answer all my questions and concerns professionally. Also he helped me to find a way to afford. I very grateful and thankful Matthew that he helped me to own one of the best massage chair and enjoy my health well. Thanks.
By Jun
Matt was my representative and I would like to take a moment to thank him. He was very helpful with all my questions as well as very patient with me. The courtesy I was provided with was above and beyond. Matt knows his massage chairs inside out. Trust me, you would not be disappointed. Thank you Matt for all your help and all that you continue to do.
By angelo K.