Great purchase experience...very …
Great purchase experience...very helpful service!
By mbr
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
351 approved reviews, newest moderated first
Great purchase experience...very helpful service!
By mbr
Buying our massage chair through Emassagechair was one of the best sales experiences weve ever had. Led by the incredibly kind Matt, the entire team went way above and beyond to make us feel comfortable and confident in this purchase. There was never any pressure to do anything. Matt, James and Rhonda were Always there to answer any questions, day or night, and help educate us on this purchase. Never did we feel any push in any direction--it was all about helping us make a decision we felt comfortable with. Further, even though we had our sights set on a specific chair, Matt showed us many chairs to get as much context on different products as possible, so when we did finally make the decision to purchase, we felt extremely confident we made the right one. We cannot recommend Matt and Emassagechair anymore. Theyre the best.
By Adam
I only will review Matt he helped me out ordering my chair promptly and professional. As far as the company goes I can not review because I haven't gotten my chair or worked with them on any issue yet
By Larry
My whole experience with e-massage chairs has been wonder. Helped me troubleshoot my problem, and it was an easy fix.
By Grace
So far, so good. I used the chat feature on their website and got some very helpful information comparing my top choices from Matt. I chose my chair and ordered it. Easy process and a good price. I'm very hopeful that the chair will change my life!
By Marion
I spoke with several massage chair companies and Emassagechair was far and away the best - knowledgeable, helpful, friendly. Matt was great.
By CB
Top notch company with very intelligent, proficient employees! Please do not hesitate to purchase through EMassagechair.com. They are a legit company with employees that really care about the customers needs. Very friendly and helpful employees. You won't be sorry!!!!! Matt did a great job helping decide which chair to purchase and was extremely patient!!
By Jim
Experience has been very good so far. Matt was very helpful and is extremely knowledgeable about the details of all the chairs. He was able to help me pinpoint the perfect chair (Ogawa Smart 3D) given my body type, height, and massage preferences. Price was very reasonable too. Overall, very happy with emassagechair!
By Peter