Best costume service!!!
Best costume service!!!
By Amber
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
351 approved reviews, newest moderated first
Best costume service!!!
By Amber
The rep you have by the name of James is simply incredible. He is the reason I bought the chair from your site as opposed to another whom my friend dealt with. James was beyond courteous but a "real" person to talk with. Heck, if I had the money I'd have bought 1. He truly sold me on the Osaki 4S and you should be lucky to have a salesman like him. I regret I couldn't say goodbye as I ordered he was gone.
By Track C.
Excellent customer service and product
By Maria
Rhonda at emassage was very helpful and was a pleasure to deal with.
By Jeff
They have the best prices and give you honest advise. Rhonda is the best.
By Jorg
If the chair is anything like the customer service, I'll be thrilled. I had some specific requirements and I was helped quickly and efficiently via chat (although I could have called also) to help me find one that would meet all my needs and was in my price range. I made an error when I ordered online and it was corrected as soon as they were notified. Qualifying for finance was simple - two years no I interest! I am really looking forward to my husband having the chair he has been wanting for many years.
By Jean
Excellent salesperson.. very professional..
By Charles
Rhonda was fantastic. Very patient and informative. I was very impressed with the customer service!
By Rob