Received faster than expected
Received faster than expected. Would recommend that you use the white glove service to set up. Chair has helped me in the first work to relieve my back pain.
By Joseph
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
351 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be your number one massage chair store and are here to make your shopping experience as easy and as pleasant as possible.
Emassagechair (emassagechair.com) has 351 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
351 approved reviews, newest moderated first
Received faster than expected. Would recommend that you use the white glove service to set up. Chair has helped me in the first work to relieve my back pain.
By Joseph
Ronda was outstandingly helpful. She said yesterday that she would check the warehouse regarding availability and get back to me today. She did exactly as she promised and then facilitated my purchase of two Newton recliners and since it will be a few days before availability and shipment, she offered to keep me posted as the transaction materializes. She has an outstanding customer focus and temperament.
By Greg B.
James was outstanding, honest, efficient, got back to me quickly with information, was patent!!! Truly made this extremely hard buying experience a joy... he made me feel safe with all his knowledge!!!!
By Betsy
It really helped to get an unbiased opinion of the many different massage chairs on the market to help me pick the best option for my needs. I was given a better deal than I could find anywhere else on the web. Very happy!
By Judd
Rhonda was very good for me
By Hojae
Excellent customer service!
By SB
Heather made my purchasing experience easy and smooth and answered all of questions. Also Rhonda, with whom i chat online on the website, gave me some useful information to choose the right massage chair. Thank you!
By Rosa
Heather was very knowledgeable, courteous and friendly. Got my order taken care of in a short matter of time.
By Tina