Good customer service
Good customer service
By Luis
Response from El Monte RV· Dec 17, 2025
Thank you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
El Monte RV (elmonterv.com) has 832 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 515 reviews with 5 stars · Clear filters
Good customer service
By Luis
Response from El Monte RV· Dec 17, 2025
Thank you!
Check in and out was very easy, staff was super friendly
By Michael
Response from El Monte RV· Dec 10, 2025
We're glad you found our staff friendly, and that check-in/out was easy. Thank you for your positive feedback!
From start to finish, I felt supported and confident. All my questions were answered and I had a sense of what to expect and what to prepare for.
By Jennifer
Response from El Monte RV· Dec 10, 2025
We're happy to hear that you felt supported and confident throughout the process. It's great to know that we answered your questions and prepared you well. Thanks for your feedback!
Just an amazing experience from start to finish. We had the medium size class C and everything was very easy to use and the vehicle was easy to drive. I 100% recommend and will definitely be making another adventure with El Monte RV. I definitely advise getting the additional insurance. I purchased the VIP package and ended up needing it when I was parking in a tight spot and tour the awning. Everyone was very helpful and understanding when I returned the RV with the damage.
By Jennifer
Response from El Monte RV· Dec 10, 2025
We're glad you enjoyed your RV adventure! It's great to hear the medium Class C was easy to use and drive. We appreciate your recommendation and are happy our team was helpful with the awning damage. Thank you for sharing your experience!
Rv was clean and pricing was great
By Erika
Response from El Monte RV· Dec 10, 2025
We're happy you found our RV clean and our pricing great. Thank you for your positive feedback; it means a lot to us.
Excellent service, well organized. Friendly staff, especially Mrs. Rose. Almost new vehicle, no defects. No problems on the road. Easy return.
By Charlotte
Response from El Monte RV· Dec 10, 2025
We're happy to hear that you found our service excellent and well-organized. We're also glad you enjoyed your experience with our friendly staff and almost new vehicle. Thank you for your positive feedback!
Customer service was extremely helpful and made the rental easy and no stress. Black Friday deal made this run very affordable and we will definitely do this again!
By Andrew B.
Response from El Monte RV· Dec 10, 2025
We're happy to hear that our customer service was helpful and made your rental stress-free! We're also glad you found our Black Friday deal affordable. Thank you for your positive feedback; we appreciate it!
Smooth check-in/check-out process, friendly staff and the RV was spotless.
By Milan
Response from El Monte RV· Dec 10, 2025
We're happy to hear that you had a smooth experience with our team and that you appreciated the cleanliness. Thank you for your positive feedback!