Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
El Monte RVSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
El Monte RV (elmonterv.com) has 832 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 515 reviews with 5 stars · Clear filters
Everything has been well done by el monte
By Laurençon S.
Response from El Monte RV· Aug 17, 2026
We are so happy to hear that everything was well done. Thank you for taking the time to share your positive experience with us!
We had a great experience. The RV was new, clean, comfortable and well equipped. We just got started with the RV experience. The business owner Sabine was so nice and explained everything so well! Looking for to our next trip!
By Shobana
Response from El Monte RV· Aug 17, 2026
We're so happy to hear you had such a great experience with our RV! It's wonderful that you found it new, clean, comfortable, and well-equipped. We're thrilled to know that everything was explained so well for your first RV adventure, and we look forward to your next trip!
This was our first family RV trip, and we had a great experience with El Monte RV. The RV was clean and comfortable, and everything worked well throughout our trip. Unfortunately, we hit a deer during the trip. Thankfully, no one was injured. The front bumper and headlight had some minor damage, but the RV was still safe to drive, so we were able to continue our trip as planned. We were in an area without cell service and weren’t able to report the accident within 24 hours. The staff were understanding about the situation and helped us through the process, and the damage was covered by our insurance. We were especially glad that we had chosen the VIP Plus coverage. Overall, we had a very positive experience, both with the RV and the staff at the San Leandro location. We would definitely consider renting from El Monte again for our next RV trip. A special thanks to Jose, who helped us at the front desk. His friendly smile and calm attitude made us feel much more at ease.
By Masahiko
Response from El Monte RV· Aug 13, 2026
We are so glad to hear that your first family RV trip with us was a great experience! We appreciate you highlighting the cleanliness and comfort of our RV, and that everything worked well. We are truly relieved that no one was injured in the incident with the deer, and we understand how challenging it can be to report an accident when cell service is unavailable. We are pleased that our team was understanding and helpful during that process, and that your VIP Plus coverage provided the necessary support. It's wonderful to know that you had a very positive experience with both our RV and our San Leandro staff. We look forward to welcoming you back for your next adventure!
staff was very helpful
By Kathleen
Response from El Monte RV· Aug 12, 2026
We're happy to hear our staff was so helpful. We appreciate your kind words!
Nette RV, vrij nieuw, alles werkte naar behoren. Heel blij mee. Opgehaald in Denver en ondanks afspraaktijd nog 1,5 uur moeten wachten tot RV klaar was. Inleveren in Seattle ging heel snel. Fijn dat er op beide locaties kasten waren om spullen in te zetten/mee te nemen.
By Inge V.
Response from El Monte RV· Aug 12, 2026
Hallo, Bedankt voor uw feedback. We zijn blij om te horen dat u tevreden was met de RV, dat deze vrij nieuw was en dat alles naar behoren werkte. Het is ook fijn om te weten dat het inleveren in Seattle snel verliep en dat de kasten om spullen achter te laten of mee te nemen op beide locaties handig waren. We waarderen ook uw opmerking over de wachttijd in Denver ondanks de afgesproken tijd. Uw feedback helpt ons om het ophaalproces voor toekomstige gasten soepeler te laten verlopen.
Alquilamos un rv pequeño porque era nuestra primera vez pero realmente tenía todo lo que necesitábamos. Eramos 2 adultos y 2 niños. El espacio de guardado adentro y afuera era sumamente útil. El rv era muy facil de usar y de manejar. Agregaría una checklist en la puerta de todo lo que hay que tener en cuenta antes de salir. Nosotros rompimos el toldo por no guardarlo y una checklist lo hubiera evitado.
By Ignacio
Response from El Monte RV· Aug 12, 2026
Gracias por compartir sus comentarios. Nos alegra saber que el RV tenía todo lo que su familia necesitaba, con espacio de almacenamiento útil y una experiencia de manejo sencilla para su primer viaje. También agradecemos su sugerencia de agregar una lista de verificación cerca de la puerta antes de salir. Este tipo de comentario es muy útil mientras buscamos formas de apoyar mejor a nuestros huéspedes y evitar inconvenientes durante sus viajes.
Increíble amabilidad del personal Muy fácil de reservar Vacaciones increíbles Un poco estricto el horario de regresar pero lo demás espectacular
By Elias
Response from El Monte RV· Aug 12, 2026
¡Muchas gracias por la excelente evaluación! Nos alegra saber que el proceso de reserva fue fácil, que nuestro equipo fue amable y que tuvieron unas vacaciones increíbles. También agradecemos su comentario sobre el horario de regreso y nos complace saber que el resto de su experiencia fue espectacular. Gracias nuevamente por elegirnos.
An easy process,very responsive to questions before and during rental period And the RV trip was just awesome with great van our 5th RV rental. We did 3000 miles + Saw National Parks from Colorado Wyoming Montana Utah to New Mexico What a great country ,nearly as good as New Zealand -my home !! Thanks El Monte
By Joe
Response from El Monte RV· Aug 12, 2026
It sounds like you had an absolutely incredible adventure across some of America's most stunning national parks! We are thrilled to hear that our RV contributed to such a memorable trip and that you found our team responsive and helpful throughout the rental process. We appreciate you choosing us for your fifth RV rental, and it's wonderful to know you enjoyed exploring our beautiful country.
