Winter coat
I was looking for a winter coat I live on the coast so something waterproof warm and well ladylike. Not only did I find something but I found something affordable I git my jacket waterproof warm ladylike and half price!!!!
By Krystol
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
605 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elleseandco is listed under Decoration & Interior.
Elleseandco (elleseandco.com) has 605 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
605 approved reviews, newest moderated first
I was looking for a winter coat I live on the coast so something waterproof warm and well ladylike. Not only did I find something but I found something affordable I git my jacket waterproof warm ladylike and half price!!!!
By Krystol
Easy to order. Confirmation sent quickly
By Mary
It was so easy to place my order, first time customer! I'm sure I'll be as happy with my item as I was placing my order. Thank you
By Carol A. D.
Poor quality Chinese tat. They advertise as a company in London but your order comes from China and takes weeks to get here. They sent the wrong size shoes, despite multiple emails requesting a return I haven't received a reply. AVOID! Further they say they cannot give me a return or refund even though they sent the wrong size shoe. Bunch of con merchants. AVOID AVOID AVOID!
By Richard L.
Response from Elleseandco· Sep 29, 2026
Hi Richard, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co
Very easy to order.
By Matthew S.
Product design and information . Competitive price . Good reviews from customers .
By Thomas Mc C.
Absolutely appalling company that uses drop shipping of cheap knock off products from China. The waterproof jacket I ordered arrived 2 weeks later in the wrong colour, had a massive hole in the arm that had been hand stitched to cover it up in a different colour and had no lining in it. It has no tags or labels and it's certainly not waterproof.
By Nina B.
Response from Elleseandco· Sep 29, 2026
Hi Nina, Thank you for taking the time to share this with us — and we're genuinely sorry that your experience fell so far short of what it should have been. Reading your feedback, we can completely understand the frustration, and we're sorry you were left feeling let down. This isn't the standard we hold ourselves to, and we want to make it right. Our team is looking into your case now and will be in touch shortly to find a resolution with you. Kind regards, Sarah Customer Care, Ellese & Co
Thanks thanks
By Edith Calderon M.