Elevate Holistics Medical Marijuana CardsReviews of elevate-holistics.com

The first initial application was fine. Doing the renewal has being nothing but trouble. At first, my prescription wasn't entered within the time frame guaranteed. 2nd the Dr did not submit to the registry correctly and 3rd the doctor prescribed a low dosage that doesn't even cover gummies. I'll try a new company next time. Experience 4/10 for application and renewal.

I had an appointment for 10:30 AM and I waited till 1230 to get my appointment because they changed it on me and luckily I could be there

Lots of issues trying to do anything on the site. The chat bot kept coming up and blocking any thing I needed to do. It took me over 2 hours to get my renewal placed. I had to call the Dr. To finish the renewal process. Dr Miller was the highlight and I give him 5 stars. The rest of the process might have been better if the chat bot didnt automatically pop up within seconds of trying to do anything.

During the renewal application, the link to OMMA was invalid (404 error). The line items on the profile pages imply there are still unpaid balances with active links to pay (repay, that is). I know the format is to list the activity in a row by date, because I used to build websites for large, medium, and small businesses, so I get it, but this is generally an internal format, not a client-facing one (I assume it just pulls from your internal DB). A callout on the prior line to an unpaid debt is confusing, even for us old folks who used to be pretty smart. I also know how simple it is to set up an automated link-check to periodically run, ensuring links remain active and functional. Subduing payment ability to prevent overpaying (or just greying out/subduing previous status lines) would seem more ethical from a user's perspective. The forms also lost all info on me once. The next day I went to my profile, and similar to the "unpaid" callout and "pay now" button, the previous day's line items noted "uncompleted forms" with active links to fill them out again. Overall poorly designed and maintained website, though I do appreciate the attempt at a minimal appearance. It doesn't mean much, though, when what the user experiences is anything but minimal. Something as simple as disabling buttons to prevent double work would not only help user experience but would safeguard you from accusations of trying to trick people into overpaying by leaving callouts to unpaid debts while offering an active "pay now" button. Even though it’s just a web design issue, having a payment button next to a settled debt looks like a 'dark pattern' or a scam to an outside user or agency. If someone accidentally pays twice, it creates an absolute nightmare of a paper trail for consumer fraud. Just saying: spending a little now for better functionality could save a lot in the future if a false accuser gets a sympathetic ear. Of course, there is some onus of responsibility on the user to understand the site and check their records. However, the law heavily favors the consumer when a layout is confusing. I just hate to see it. I speak very plainly, so don't think I have a beef; I don't. I'm not hating on you; just offering free advice. Take it or leave it. Thanks

poor customer service

Difficult to upload pictures. Should have been prompted to take a photo not leave the application to got to camera and then try to get back to the application. It was very frustrating.

The appointment went great but the follow up email stated my certification would be renewed and emailed within 24hours. It’s been two days and still nothing has been updated or sent to me

I'm so confused on what I paid for and what i need to do next.