Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
ElegousSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Elegous, we believe fashion should be accessible to all. We offer high-quality products at the most competitive prices, always putting our customers first. Our goal is to become the most trusted provider of premium fashion, delivering excellence with every purchase.
Elegous (elegous.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
363 approved reviews, newest moderated first
I love my bag, it arrived in a reasonable timeframe and the communication was top notch! I’ll definitely be ordering from them again.
By Rochelle P.
Response from Elegous· May 29, 2025
It’s wonderful to hear that you love your new bag! We’re continuously working to improve the quality of our bags, our service, and delivery times. We look forward to bringing you an even better shopping experience in the future
Love my Channel bag, beautiful! My Louis Vuitton was bigger than I expected the picture made the purse look smaller. I love the style but would like a smaller version. Love the verity and I will buy more. Thanks for your reasonable prices for over priced purses.
By Denise L.
Response from Elegous· May 21, 2025
Hello dear, We’re glad to hear you like the bags! Thank you so much for leaving such a wonderful review. We truly appreciate your feedback and will work on improving our product images and sizing information on the website to avoid any misunderstandings. We look forward to serving you again soon! 😍
Great quality and excellent service!! I ordered my bag at the beginning of the tariff debacle which delayed shipping. I reached out to the customer service team, and they kept me informed every step of the way. The bag did not disappoint. The quality exceeded my expectations. I highly recommend Elegous and will definitely be buying from them again!
By Veronica W.
Response from Elegous· May 21, 2025
Hello, Thank you so much for your patience and understanding during the delay caused by tariffs. We truly appreciate it. We’re so happy to hear that, in the end, you’re satisfied with your bag and had a great shopping experience. We have since improved our shipping times, and we look forward to the opportunity to serve you again soon!
Very communicative during the process. The bags were lovely.
By Coreenraol.com
Response from Elegous· May 21, 2025
We’re so glad you love the bag and are happy with your purchase at Elegous. That truly means a lot to us. Enjoy your new bag, and we hope to have the opportunity to serve you again soon! ♥️
I was skeptical about ordering a bag for my wife. She was blown away with the quality. Communication with them is great they answer questions in a timely manner. Will definitely recommend and will order from them again!!!
By Craig B.
Response from Elegous· May 21, 2025
Thank you so much for trusting and especially choosing Elegous. That means a lot to us. I’m delighted to hear that you and your wife love the bag. Let her enjoy her new bag, and we hope to have the pleasure of serving both of you again soon!
Communication has been great. I had a problem with the bag I received and they promptly contacted me to correct the issue. I am waiting to receive a new bag and will revise this review again if I am satisfied with it.
By Jana J.
Response from Elegous· May 7, 2025
Hi Ms. Jana Josel, First of all, we sincerely apologize that your experience with the product did not meet expectations. Our support team has already reached out to you to resolve the issue promptly. Please rest assured that at Elegous, your satisfaction means a great deal to us. We truly hope you’ll give us the opportunity to make things right and serve you better!
I love my new bag it’s just what I wanted custom service was fabulous. Will buy again. Anita
By anita B.
Response from Elegous· May 5, 2025
Hi Ms. Anita, Thank you so much for your kind words! We're thrilled to hear you love your new bag and had a great experience with our customer service. Can't wait to have you shop with us again soon! 💖
Is exactly how I expected it . Perfect for dinner cocktail party and many more.Very elegant and classy . Loved my Valentino purse .
By Khushboo
Response from Elegous· Apr 27, 2025
Thank you so much for your lovely feedback dear! I’m so happy to hear you loved your Valentino purse. Wishing you lots of beautiful moments with it at your special events! ✨
