Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
ElegousSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Elegous, we believe fashion should be accessible to all. We offer high-quality products at the most competitive prices, always putting our customers first. Our goal is to become the most trusted provider of premium fashion, delivering excellence with every purchase.
Elegous (elegous.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
363 approved reviews, newest moderated first
Excellent product and the shipping was on time and accurate
By Rosemarie
Response from Elegous· Jan 16, 2026
Hi there, Thank you so much for shopping with Elegous and for taking the time to leave us a 5-star review. We truly appreciate it. Enjoy your new items, and we look forward to serving you again in the future ✨✨✨
i've been very very happy with the quality of the many bags I have bought from this website. The Customer Service is excellent. They text you and email you all times everything looks as is comes very perfectly wrapped up as if the real thing definitely worth it.!
By Judi L.
Response from Elegous· Jan 16, 2026
Hi Ms. Judi🌷 Your kind words truly made my day. I’m so happy to hear that you had such a great experience with Elegous, and especially that you’re satisfied with your new bags. That’s always our goal. Once again, thank you so much for being a valued Elegous customer. We truly appreciate your support.
Nice quality and shipping was fast. My wife loved it
By Foolish S.
Response from Elegous· Jan 16, 2026
Hi Mr. Foolish, Thank you so much for the 5-star review! I’m so happy your wife loves her new items, that’s so sweet 😊 Whenever you’re interested in more items, welcome back to Elegous!
I’d give zero stars if I could. For $300 it wasn’t even a decent fake. I chose a suede bag since suede is easier to dupe but it looks like something from the dollar store! DO NOT BUY.
By SLR
Response from Elegous· Jan 14, 2026
Hello there, First of all, we’re truly sorry for the unpleasant experience and that you were not satisfied with the product quality. At Elegous, we always strive to support our customers with the best possible solutions and ensure they are satisfied with the items they receive. We would really appreciate it if you could share your order information with us so we can look into this and assist you properly. Alternatively, please feel free to contact us directly at (209) 330-8688 or [email protected] We genuinely hope to have the opportunity to speak with you and make everything right.
I cannot compliment their customer service enough. They're responsive and attentive to your needs. I wasn't happy with the bag I received. Upon reaching out, I immediately received a response. Eventually, I found a bag to replace the one I was unhappy with. I was sent pictures of the bag before it was shipped. Upon receiving the bag, I was thrilled. It's beautiful and well made (unlike the first bag).
By Karen
Response from Elegous· Jan 14, 2026
Hi Ms. Karen, We’re so happy to hear that you had a positive shopping experience with Elegous, that’s exactly what we always strive for. Thank you for giving us the opportunity to make everything right. We’ll continue to work hard to improve our product quality and ensure every bag is beautiful and premium. We truly hope that when you return to Elegous next time, you’ll have an even more perfect experience.
Amazing seller, good quality excellent customer service. I purchased many bags and I'm very happy to find this seller. Roy is extremely helpful and kind. I will keep purchase from the seller and I'm very happy with what they deliver.
By Rber R.
Response from Elegous· Jan 14, 2026
Hi Ms. Rita, Thank you so much for your wonderful review. It truly means a lot to us to have such a valued and lovely customer like you. We sincerely appreciate your continued support. Please enjoy your beautiful new items, and feel free to come back to Elegous anytime you’d like to refresh your wardrobe. Thank you once again! ✨
Beautiful bag, and it was delivered in about a week! Very good experience, and the bag is made very well! Love that they text with delivery updates! Will definitely recommend them and continue to get my bags from them!
By Carol P.
Response from Elegous· Jan 11, 2026
Hello Ms.Carol, thank you so much for trusting and supporting Elegous, and for taking the time to leave us such a wonderful review. Your kind words truly mean a lot to our team and motivate us to keep improving our products and services. We truly hope to welcome you back again soon and provide you with an even better experience next time. Thank you once again! 💖
Great bag. Even my husband commented on it. Great quality. Delivered fairly quickly. I will buy again.
By Monica
Response from Elegous· Jan 11, 2026
Hello Ms. Monica, Thank you so much for this lovely review. We’re truly happy to know that both you and your husband are satisfied with the bag. Please enjoy it and look absolutely beautiful carrying it ✨ We sincerely hope to have the opportunity to serve you again in the future. 💖
