eleglide.com Reviews | Read Customer Reviews of eleglide.com

Friday, November 6, 2026 · Customer reviews of US businesses

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eleglide.com Reviews | Read Customer Reviews of eleglide.com

eleglide.com reviews

650 approved reviews, newest moderated first

Jun 6, 2023
Schnelle Lieferung bis eine Schraube vom Rückstrahler alles bestens 😀
Erster Eindruck nach 40 km sehr gut für den günstigen Preis 👍
By Tobias S.
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Jun 5, 2023
Bicicletta stupenda
Bicicletta stupenda, arrivata perfetta, imballo super.
By Andreq
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May 27, 2023
Eleglide T1 kam defekt an - Geld zurück nur mit Käuferschutz über Paypal
Das Eleglide T1 kam ca. nach eine Woche an. Nachdem ich alles zusammengebaut habe stellte ich fest, das der Motor sich immer ausschaltet - also defekt. Dieses habe ich den Support bei Eleglide gemeldet. Eleglide wollte Bilder und Videos haben, wie soll ich ein Video drehen von ein Motor der nicht funktioniert. Dann sollte ich das Fahrrad an ein Händler im Wohnort bringen zum reparieren. Ich wollte mein Geld zurück also schickte ich das Fahrrad nach Polen mit DPD. Seit dem höre ich nichts mehr. Jetzt hat Eleglide das Fahrrad zurück und mein Geld einbehalten und reagieren nicht mehr auf meine Emails. Das Geld muss ich über Paypal Käuferschutz einklagen. Eleglide ist sehr freundlich bis es ein Problem gibt, dann ist der Service sehr schlecht und die Firma ist nicht zu vertrauen.
By Sean Frederick H.
Response from eleglide.com· May 29, 2023
Dear customer, Thanks for your feedback. We express our sincere apology for such an inconvenience. Our warehouse has not received your bike. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service
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May 22, 2023
As promised
As promised, no problems.
By Jörgen N.
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May 17, 2023
Logistic isdue
What is frustrating is your logistics and the order process You do not verify your stock according to the country where you expedite, you finish but not sending the total order without telling the issue and we have to claim the equipment I have been reimbursed but did not receive the brakes and eleglide is refusing to give the reference of t1 brakes to order them elsewhere
By IM
Response from eleglide.com· May 18, 2023
Dear customer, Thanks for your feedback. We express our sincere apology for such an inconvenience. The inventory of brake pads is already being verified. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service
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May 10, 2023
Superb bike 🚲
Superb bike 🚲, solid,my wife over the moon.Makes my life easier 😂😂. Manual big help, thinking of buying men's bike.
By Howard wayne J.
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May 10, 2023
Can't get spare parts for my bike as…
Can't get spare parts for my bike as we're not in the eu recommend, you don't buy anything from this company complete joke
By RUSSELL B.
Response from eleglide.com· May 11, 2023
Dear customer, Thanks for your feedback. We're sorry for your feedback, what accessories do you need to buy? Currently, do you live in Poland? We are willing to help you solve problems. Eleglide has always been adhering to the belief of "being a brand loved by people all over the world" and providing consumers with the best product experience. Looking forward to your kind reply. Best regards, Daniel Eleglide customer service
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May 10, 2023
Great product
Great product
By AMANKWAAH
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