Eleglide M1 plus
Purchased the bike in February 2024.... everything was fine apart from the LCD screen which was cracked when delivered...that was replaced in a week...4 months later the brake caliper on the front and back are faulty and the pedal sensor doesn't work... I've rode this bike about 2 times a week...contacted customer service 4 weeks ago... provided photos and a diagnosis from a professional bike technician... customer service is appalling..I get an email once every couple of days asking me to explain the situation and then nothing for over a week... when I contacted them again they just ask the same question ...
By Christopher C.
Response from eleglide.com· Mar 21, 2024
Dear customer, Thanks for your feedback and all your support to ELEGLIDE. Have a nice day!




