Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
650 reviews
eleglide.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eleglide is committed to making sustainable transport accessible to everyone. From our excellent value for money to our premium quality standards, we focus on providing a high-quality, affordable experience that goes beyond simply getting from A to B.
eleglide.com (eleglide.com) has 650 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
650 approved reviews, newest moderated first
Kaylee at Eleglide Support was very polite, prompt and helpful in dealing with my query. Thank you very much for your assistance, Kaylee.
By C M.
Response from eleglide.com· Aug 13, 2025
Thank you for your kind words! We're delighted to hear Kaylee provided excellent support. Your satisfaction is our top priority. [email protected]
Les pièces ne sont jamais disponibles sauve en Angleterre
By PASCAL D.
Response from eleglide.com· Aug 13, 2025
We apologize for the inconvenience. We've just sent you a detailed response via email—please check your inbox (including spam folder). For UK parts support, contact [email protected]. [email protected]
Produit reçu conforme à l'original. Dommage que lors de ma première recherche il n'était plus en stock et que l'on m'a conseillé de rechercher sur Amazon. Je l'ai fait, acheté mais le connecteur n'était pas le bon. Alors j'ai dû attendre et payer plus cher .
By Alain V.
Response from eleglide.com· Aug 8, 2025
Dear Customer, Thank you for taking the time to share your experience with us. We’re delighted to hear that the product you received matches the original specifications. We sincerely apologize for the inconvenience you faced during your initial search. It’s regrettable that the item was out of stock at the time, and we understand your frustration with the connector issue from the alternative purchase. Your feedback is invaluable, and we’ll use it to improve our stock visibility and customer guidance. Please feel free to reach out to our support team at [email protected] if there’s anything further we can assist you with. Thank you again for your trust and understanding. We hope to serve you better in the future. [email protected]
The order for the controller was dispatched quickly and arrived quickly and well packaged.Ordering spare parts was easy but I have been disappointed with the amount of spare parts that are available for my t1 stepthru through Eliglide.The controller I purchased was listed as a t1 item with the one for the stepthru' being not available.Took a chance and it works and I'm back on the road but not ideal.
By kevin
Response from eleglide.com· Aug 7, 2025
Thank you for your detailed feedback. We’re glad to hear that your order and delivery experience was quick and smooth, and that the controller is working well for your T1 Step-Thru. We appreciate your understanding regarding the current availability of spare parts, and we are continuously working to improve our inventory to better support all our customers. Your input is valuable to us, and we remain committed to providing you with the best possible service. [email protected]
Schnell erhalten einfache Montage laüft bis jetzt super
By ILONA R.
Response from eleglide.com· Aug 7, 2025
Thank you for your positive feedback. We’re glad to hear that you received your order quickly and found the assembly easy. It’s great to know the bike is running smoothly so far. We appreciate your support! [email protected]
Great bike. Great price. Excellent delivery. Thank you.
By Natalie C.
Response from eleglide.com· Aug 7, 2025
Thank you very much for your positive feedback. We’re delighted to hear that you are satisfied with the bike, pricing, and delivery service. Your support is greatly appreciated! [email protected]
En quoi ce commentaire est il illégal, alors qu il ne reflète que la réalité. De plus si vous lisez les commentaires il y en a beaucoup de négatif. Eleglide ne tient pas ses engagements. Promets du prix ça c'est sur, mais sans qualité et service client Il y a sûrement mieux ailleurs. Problème de rouille sur un modèle, le second déformé. Aucune communication n' a été possible avec l'usine,
By PIX P.
Response from eleglide.com· Aug 7, 2025
Dear Customer, We’re sorry to hear about your experience. Please kindly respect our service policies so we can assist you properly and fairly. Thank you for your understanding. [email protected]
Bis jetzt ,außer 2 Dinge, alles gut 1.) kein Gepäckträger dabei 2.) Die Reifen ( Profil ) entsprechen auf keinem Fall die eines Trekking rades
By Bernd F.
Response from eleglide.com· Jul 30, 2025
Dear Eleglide users, Thank you for your support of our products. I sincerely apologize for the two issues you mentioned. At Eleglide, we are committed to solving problems for our customers, and customer satisfaction is our greatest motivation. Would you please email us at [email protected] to share your issue? We will resolve it as quickly as possible. Thank you for your cooperation and understanding. Looking forward to hearing from you. [email protected]
