I bought the phone on the internet from…
I bought the phone on the internet from cell2get and somehow was switched over to electronicsforce. Anyway they sold me a phone advertised as new and when I received it, it came in a plain brown box with no paperwork. I called them to ask why and was told it was because the phone was an "overstock" item. Even overstocked phones come with some kind of paperwork. So I phoned Verizon and gave them the information and serial number from the phone and was told the phone was a refurbished item. So I complained and sent it back, then they tried to charge me a restocking fee. At least they were responsive and promptly refunded me in full. Although I did have to spend $15 to send the phone back with sufficient postage insurance. If sold as new it should come with all original packaging and paperwork. And even then it may still not be new.
By Donald M.

