A little confusing but eventually I got…
A little confusing but eventually I got service I wanted
By M.K.R.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ElectricRates.com compares leading electricity rate suppliers and help consumers save thousands on their electricity bills, all while keeping their same easy utility and bill.
electricrate.com (electricrate.com) has 36 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
36 approved reviews, newest moderated first
A little confusing but eventually I got service I wanted
By M.K.R.
Great customer service, easy signup - good experience all around :)
By Philip
First billing cycle, need more evidence of the monthly usage compared to prior year and provider. Should be less per KW hour.
By Charles C.
Great company. Fair prices for clean energy. They do what they promic
By Robert H.
The switchover to Energy Harbor LLC was seamless, no issues. My only concern is I signed for 3 years to receive a good rate and I see now that the Standard rate offered by BGE is about 6.6% higher on average thru September 2022.
By Greg V.
Was simple and effective
By Andrew K.
When it's time to renew my electricity supplier, I go to electricrate.com to find out what my options are. They have all the available offers there on their website in one place for me to easily reference and choose from. I trust their site and will continue to use it as the need arises.
By Julie O.
I've had no issues since switching to this provider.
By Cheryl