Great experience
Minimal wait time, personable and very helpful representative, great experience!
By Dr. James B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
677 approved reviews, newest moderated first
Minimal wait time, personable and very helpful representative, great experience!
By Dr. James B.
Patricia was incredibly helpful! Great customer service!
By tracy
Your rep was incredibly efficient and friendly. He resolved my issue within minutes
By Hpysktr
I worked with Kalan Morris today - she stayed with me and was extremely knowledgeable in working through my issue. We have 4 locations in the Portland, Oregon area and I needed to change the phone numbers on the receipts of all four locations.
By Judy R.
Anthony demonstrated superb customer service. The fastest ever when calling Elavon, which is what we need after verifying our account. He was able to retrieve a voided credit card for me quickly and walked me through changing the setting our batch report to a detailed summary. I really appreciate great service, thank you so much Anthony!
By Jamilyn J.
I needed a LOT of help and Roslin was so patient and so clear. She was calm and promised we would get it done and just go one step at a time. Whew! All done... I am one happy customer
By Cathy B.
very kind and knowledgeable and answered all my questions
By customerJoy R.
The customer service rep took care of the initial concern and then suggested having a review done on the account to see if any savings are available to us.
By Beacon F.