CHANGED NAME TO MERCHANT ACCOUNT
It was nice speaking to a person and having the individual know exactly what needed to happen and could complete the task with me while on the phone
By Mona
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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677 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce.Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth.Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Elavon U.S. (elavon.com) has 677 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
677 approved reviews, newest moderated first
It was nice speaking to a person and having the individual know exactly what needed to happen and could complete the task with me while on the phone
By Mona
Excellent service and very pleasant individual!
By Eugene S.
Sharon took care of 2 issues professionalism and in a timely manner.
By DunRite
Wendy was more than exceptional on this call. I hope I can talk to Wendy again on future needs and phone calls! Thank you Wendy!
By customer
Anthony went above and beyond I really appreciate his hard work and kindness. Thanks Again Jen
By University VW Mazda D.
The fees are completely outrageous. As a small business owner you took over $900 in fees in 1 month from my checking account and I didn’t even pay myself that much in the month. My business didn’t even have that much profit for the month and you gouge the crap out of small businesses. I would never recommend you crooks to any business large or small. I was lied to by the sales rep on what the fees were at sign up. Hands down the worst merchant services anyone could ever choose!
By All Out P.
Valerie was so patient and kind in guiding me in regards with the credit card machine
By Suasn Egan- Court C.
I had an almost 2 hour call with the most patient person. She knew exactly what to do and got me back up and running. Very good experience!
By Hanson's Hideaway L.