Prompt responses
Prompt responses. Products as described
By Hai L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
363 approved reviews, newest moderated first
Prompt responses. Products as described
By Hai L.
I bought Outlook 2019 and was able to easily download it. I did have a few questions but they were all answered quickly and efficiently by customer service. I would recommend buying from this company again.
By Karen
Recently purchased Microsoft office for mac.The price was very good. The installation was difficult a EKsoftware technician spent considerable time and effort to help achieve a successful installation. This was outstanding service and easily earned a five star recommendation
By Neil T.
Jesus is absolutely wonderful. I downloaded the Visio and I couldn't get it to work on my laptop. He did a remote access help Session Title On Demand Remote Support #760490583 and fixed everything. Unbelievable how good he is at doing this tech support help. My order # 3254 was a GREAT experience. Jesus is so knowledgeable and so nice. I will definitely buy from Eksoftware again !!!
By Kathleen
Joe was very helpful in solving our issue.
By Susan
Joe has been very helpful and polite. He is trying hard to repair my problem with outlook. I will be happy if joe is my technician in the future
By David N.
I was having trouble accessing the software, it wouldn't save. Paul was very helpful, but I am not so tech savvy, he accessed my computer and fixed it so easily. I am very grateful!!
By Dave
I tried to buy software for my MAC, and they gave me software for a Windows machine. They told me that they could not refund it. So essentially I paid for software that I can not use.
By Bob